Sean Gallagher

• Greeted customers and provided exceptional customer service.
• Greeted customers to determine wants or needs.
• Upsold additional items based on customer interests and needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Increased purchase amounts by cross-selling with similar products.
• Answered store and merchandise questions and led customers to wanted items.
• Handled customer complaints in a professional manner.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Top 3 salesmen of the year.
• Won multiple sales competitions in the store.

• Received and processed incoming shipments of merchandise.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Maintained accurate inventory records through manual systems and and or computerized databases.
• Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
• Provided customer service by answering questions about product location, price and availability.
• Planned and completed group projects, working smoothly with others.

• Prepared all food orders according to customer specifications.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Encouraged a positive learning atmosphere while teaching safe surfing habits.
• Scheduled private surf lessons for guests upon request at various beaches around the area.
• Completed day-to-day duties accurately and efficiently.