Quality Manager
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Maintained customer loyalty by monitoring and addressing complaints promptly and efficiently.
- Formulated specifications for brands and processes.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.