Summary
Overview
Work History
Education
Skills
Timeline

Cullen Foster

Charlotte,North Carolina

Summary

Attentive sales professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

12
12
years of professional experience

Work History

Owner/Operator Truck Driver

Ace Transportation
Des Plaines, IL
06.2022 - 11.2023
  • Operated commercial truck to transport goods and materials over long distances.
  • Maintained a log book of working hours, distance traveled, fuel consumption, and any problems encountered during the trip.
  • Reported any incidents or accidents to management immediately upon occurrence.
  • Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
  • Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.

Sales Executive

Echo Park Automotive
Charlotte, NC
04.2021 - 04.2022
  • Demonstrated strong knowledge of cars, features and benefits to customers.
  • Provided exceptional customer service to ensure repeat business.
  • Negotiated with customers on price, financing and trade-ins.
  • Followed up with customers after purchase for feedback and referrals.
  • Resolved customer complaints professionally and efficiently.

Sales Advisor

DriveTime Used Cars
Charlotte, NC
03.2019 - 04.2021
  • Greeted customers and answered questions regarding vehicles.
  • Assisted customers in the selection of appropriate vehicle models, packages and options.
  • Provided advice on financing terms, warranties and insurance coverage options.
  • Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.

Cellular Sales Associate

Verizon Wireless
Huntersville, NC
08.2017 - 03.2019
  • Demonstrated product features and explained the benefits of each model.
  • Organized merchandise displays to attract customers and promote sales.
  • Built relationships with customers by engaging them in friendly conversations.
  • Provided accurate information about products, pricing, availability, product uses and services offered.
  • Trained new associates on operational procedures such as opening and closing duties, stocking shelves.

Sales Advisor

Off Lease Only Orlando
Orlando, FL
03.2016 - 04.2017
  • Arranged transportation for purchased vehicles from dealership lot to customer's home address when required.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Conducted follow-up calls to ensure customer satisfaction after purchase or lease agreement was finalized.
  • Consistently out preformed sales quotas.
  • Provided exceptional customer service and attained numerous positive customer reviews that highlighted not only myself but the dealership as whole.

Store Manager

GP Mobile
Oklahoma City, OK
09.2014 - 03.2016
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Education

Some College (No Degree) -

Alabama A & M University, Normal, AL

Skills

  • Employee Training
  • Project Management
  • Store Operations Oversight
  • POS Systems
  • Contract Negotiation
  • Sales and Marketing
  • Customer Relationship Management
  • Upselling Strategies

Timeline

Owner/Operator Truck Driver - Ace Transportation
06.2022 - 11.2023
Sales Executive - Echo Park Automotive
04.2021 - 04.2022
Sales Advisor - DriveTime Used Cars
03.2019 - 04.2021
Cellular Sales Associate - Verizon Wireless
08.2017 - 03.2019
Sales Advisor - Off Lease Only Orlando
03.2016 - 04.2017
Store Manager - GP Mobile
09.2014 - 03.2016
Alabama A & M University - Some College (No Degree),

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Cullen Foster