Cullen Kelley
Pittsburgh,PA
Summary
Dedicated professional with experience at UPMC Presbyterian and Landmark Event Staffing, excelling in customer service, safety, and sanitation practices. Proven ability to enhance guest satisfaction through effective communication and teamwork. Recognized for maintaining a clean and welcoming environment while training new staff, contributing to a positive workplace culture and ensuring safety standards.
Overview
10
10
years of professional experience
Work History
Cafeteria Worker
UPMC Presbyterian
Pittsburgh, PA
03.2022 - Current
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Provided exemplary service to students, staff, and visitors.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Answered customer questions about food and beverage items and assisted with menu selections.
Event Staff Member
Lanmark Event Staff
Pittsburgh, PA
06.2015 - 07.2023
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Dishwasher
Amelsrestaurantpgh
Pittsburgh, PA
02.2020 - 05.2020
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Dishwasher
Joe's Crab Shack
Pittsburgh, PA
10.2021 - 03.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
Undeclared
Community College of Allegheny County
Pittsburgh, PASkills
- Sanitation practices
- Problem-solving
- Verbal and written communication
- Reliability and punctuality
- Facility maintenance
- Customer service
- Teamwork and collaboration
- Customer relations
- Guest service
- Clear communication
- Attention to detail
- Complaint handling
- Quality assurance
- Relationship building
- Safety awareness
- Performance improvement
- Conflict resolution
- Teamwork
Timeline
Cafeteria Worker
UPMC Presbyterian
03.2022 - Current
Dishwasher
Joe's Crab Shack
10.2021 - 03.2022
Dishwasher
Amelsrestaurantpgh
02.2020 - 05.2020
Event Staff Member
Lanmark Event Staff
06.2015 - 07.2023
Undeclared
Community College of Allegheny County