Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cullen Kemp

Cullen Kemp

Las Vegas

Summary

Dynamic and customer-focused professional with extensive experience in customer engagement. Proven ability to enhance sales through effective merchandising and strong interpersonal skills. Recognized for creating inviting shopping environments and fostering customer loyalty, consistently exceeding expectations in fast-paced settings.

Overview

26
26
years of professional experience

Work History

Front End Associate

Albertsons
06.2022 - Current
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.

Bartender

Instaworks Gigs
05.2021 - Current
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Parade Show and Character

Disneyland Park
01.1999 - 03.2009
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Engaged the crowd to promote excitement and enthusiasm

Education

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
06-1999

Skills

  • Merchandise display set up
  • Merchandising and display assembly
  • Display setup
  • Merchandise recommendations
  • Customer service
  • Customer engagement

Accomplishments

  • Worked EDC for the past four years
  • Worked Sick new World
  • Worked Lovers and Friends
  • Worked Events at T-Mobile Arena
  • Worked Las Vegas Speedway
  • Work Golden Knights game at Allegiant stadium
  • worked events at Las Vegas Covention Center

Timeline

Front End Associate

Albertsons
06.2022 - Current

Bartender

Instaworks Gigs
05.2021 - Current

Parade Show and Character

Disneyland Park
01.1999 - 03.2009

High School Diploma -

Los Alamitos High School