Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pro Shop Attendant
Bali Hai Golf Club
Las Vegas, NV
02.2023 - Current
Greeted customers and answered their questions regarding the golf course and pro shop.
Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
Organized inventory of products to ensure accurate record keeping.
Processed payments for green fees, cart rentals, and other services rendered.
Assisted customers in selecting appropriate equipment for their skill level.
Demonstrated proper golf swing techniques to customers upon request.
Managed tee times and reservations for members and guests of the facility.
Operated cash register accurately and efficiently to complete transactions quickly.
Event Ambassador/Bayhost
TopGolf
Las Vegas, NV
08.2019 - 02.2023
Organized event facility, food and beverage selections and audio-visual arrangements.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
Permitting Coordinator
Sage Homes LLC
Cottonwood Heights, UT
09.2020 - 09.2021
Obtained building permits and required public approval to begin land development.
Managed 45+ building permits, approvals and inspections.
Contributed to development, planning and completion of project initiatives.
Improved operations by working with team members and customers to find workable solutions.
Evaluated applications and assessment results to determine eligibility and acceptance.
Coordinated all phases of construction projects from inception to completion.
Obtained notices of completion and compliance certifications from construction administration consultants.
Led weekly status meeting and followed up with stakeholders and subcontractors.
Scoped and procured environmental insurance policies and managed permit applications.
Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
Shift Supervisor
Starbucks
South Jordan , UT
05.2018 - 02.2020
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
Assisted upper management with daily operations to meet standards of service and quality.
Trained 10 employees in effective work procedures and performance strategies to optimize operations.
Chief Executive Officer (CEO) – Hospitality, Development, Sales & Marketing at Club Bali ResortChief Executive Officer (CEO) – Hospitality, Development, Sales & Marketing at Club Bali Resort
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club