Cuong Trieu
Garden Grove,CA
Summary
Dynamic CAD/CAM Designer and Restaurant Manager with a proven track record at Glidewell Laboratories and The Wild Crab. Expert in layout design and team management, I significantly increased market reach and client satisfaction through innovative solutions and efficient operations. Skilled in conflict resolution and concept development, I excel in transforming customer feedback into actionable insights for business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CAD/CAM Designer
Glidewell Laboratories
10.2021 - Current
- Produced high-quality designs for client approval during the iterative design process, saving time on revisions later down the line.
- Analyzed feedback from customers and staff to refine design concepts.
- Collaborated with product managers to align design strategies with business goals, significantly increasing market reach.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Restaurant Manager
The Wild Crab
04.2020 - 09.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Server
Tram Chim Live King Crab
12.2017 - 06.2018
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Education
GED -
Golden West College
Huntington Beach, CAHigh School Diploma -
La Quinta High School
Westminster, CA06-2019
Skills
- Teamwork skills
- Layout design
- Concept development
- Computer literate
- Team management
- Inventory control and record keeping
- Conflict resolution techniques
- Stable work history
- Money handling
- Managing reservations and large parties
Certification
- VPX Program Certified
- FD Design Certified
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
CAD/CAM Designer
Glidewell Laboratories
10.2021 - Current
Restaurant Manager
The Wild Crab
04.2020 - 09.2023
Restaurant Server
Tram Chim Live King Crab
12.2017 - 06.2018
- VPX Program Certified
- FD Design Certified
GED -
Golden West College
High School Diploma -
La Quinta High School
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