Curmera Harper
Southaven,MS
Summary
Experienced payroll professional with a proven track record in payroll tax compliance and reporting. Recognized for consistently ensuring accurate payroll processing and timely tax filings. Proficient in various payroll software and systems. Demonstrates commitment to team collaboration, adapting to evolving needs, and delivering results. Known for reliability, flexibility, exceptional communication skills, and keen ability to navigate complex regulatory requirements.
Overview
11
11
years of professional experience
Work History
Payroll Tax Analyst
Highline Warren LLC
01.2022 - Current
- Provided training to junior staff members on payroll tax concepts, fostering a knowledgeable team environment.
- Process biweekly payrolls in ADP WFN, including keying batches for bonuses and other special pays, as well as cleaning up ADP Essential Time to pull time into payroll
- Process special pays, both with payroll and off-cycle
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Resolved complex payroll tax issues promptly, mitigating potential penalties or fines.
Medical Office Assistant
Kidney Specialists
03.2018 - 12.2021
- Prepared examination rooms for upcoming patients
- Ordered lab tests for physicians
- Organized and assimilated paper and digital files for easy access
- Provided logistical and clerical support to office staff
- Answered patient questions about forms and documents
- Scheduled patient appointments
- Scheduled specialist appointments and offsite testing/procedures
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Assistant Retail Manager
Kirkland’s
10.2017 - 01.2019
- Managed sales team to ensure top tier customer satisfaction
- Managed sales, inventory, and revenue at store level
- Inspired and encouraged team to maintain high morals
- Resolved customer service issues
- Established rapport with customers to anticipate needs
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Service Planner
Service Master
07.2016 - 02.2018
- Created reports and maintained system data
- Created service delivery route plans utilizing work order data and route analysis system
- Assigned new business and reviewed missed services
- Summarized and reviewed route plans including canceled and future scheduled work orders
- Maximized technician utilization by effectively prioritizing service calls based on urgency and location.
- Developed strong relationships with clients, resulting in increased retention rates and repeat business.
Assistant Manager
Cash Tyme
09.2013 - 08.2016
- Supported management functions: staffing, training, and selling
- Investigated and resolved customer complaints
- Handled all inquiries and client feedback
- Prepared reports on management and information systems
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Phoenix, AZ04-2023
Associate of Applied Science - Applied Psychology
University of Phoenix
Phoenix, AZ08-2016
Skills
- High Integrity/Work Ethic
- Communication
- Adaptability
- Leadership
- Teamwork
- Takes Initiative
- Research
- Time Management
- Emotional Intelligence
- Help Desk
- System Administrator
- Employee Onboarding
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- ADP
- Financial statement analysis
- Auditing experience
- Tax code interpretation
- Employee benefits administration
- Financial and operational reporting
- Financial Accounting
References
Provided upon request
Timeline
Payroll Tax Analyst
Highline Warren LLC
01.2022 - Current
Medical Office Assistant
Kidney Specialists
03.2018 - 12.2021
Assistant Retail Manager
Kirkland’s
10.2017 - 01.2019
Service Planner
Service Master
07.2016 - 02.2018
Assistant Manager
Cash Tyme
09.2013 - 08.2016
Bachelor of Science - Business Administration And Management
University of Phoenix
Associate of Applied Science - Applied Psychology
University of Phoenix
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