Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Curt Hauk

Pekin,IL

Summary

Accomplished Retail Store Manager with a proven track record at T-Mobile, enhancing store sales through effective leadership and sales strategies. Skilled in sales analysis and staff development, I excel in creating engaging customer experiences and fostering a motivated team environment. Demonstrates a strong commitment to recruitment, training, and performance monitoring, driving significant growth and operational efficiency. Committed to improving and instituting progressive ideas for the development and success of the business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Store Manager

T-Mobile
03.2024 - Current
  • Converted a non-performing door into a location that has been at least Top 40% in SMRA the last 3/5 months.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail Store Manager

T-Mobile
02.2020 - 02.2024
  • Repeated Top 20%/Top 40% performer on ULB.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail Associate Manager

Sprint
07.2018 - 01.2020
  • Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
  • Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
  • Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
  • Increased sales through effective upselling techniques and in-depth product knowledge.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.

Education

Some College (No Degree) - Psychology

Illinois Central College
East Peoria, IL

Skills

  • Highly motivated
  • Dependable and reliable
  • Sales Growth
  • Sales Leadership
  • Sales Analysis
  • Goal Setting
  • Detail Oriented
  • Staff Management
  • Committed to Developing Staff
  • Recruitment and hiring
  • Performance monitoring
  • Training and mentoring

Certification

Winner's Circle Winner- Q1 2021

Timeline

Retail Store Manager

T-Mobile
03.2024 - Current

Retail Store Manager

T-Mobile
02.2020 - 02.2024

Retail Associate Manager

Sprint
07.2018 - 01.2020

Some College (No Degree) - Psychology

Illinois Central College

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