Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Carol Leverenz

Ft. Pierce,FL

Summary

Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

Overview

4
4
years of professional experience

Work History

Retail Store Manager

Quilt In A Day
San Marcos , CA
2015.02 - 2018.10
  • Built and maintained strong working relationships with team members.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Supervised cash drawer balances and deposits of store receipts.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased store sales by cross-selling complementary items.
  • Organized new stock for floor placement.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Created engaging merchandise presentations to motivate impulse purchases.

Education

Bachelor of Science - Medical Laboratory Technology

University of Kentucky
Lexington, KY
05.1981

Skills

  • Highly motivated
  • Customer service focus
  • Merchandising
  • Friendly and outgoing
  • Safety mindset
  • Reliable
  • Store opening and closing procedures
  • Accurate cash handling
  • Employee training
  • Quality assurance mindset
  • Problem solving strength

Additional Information

Previously licensed and worked in clinical diagnostic laboratories and in diagnostic instrumentation company.

Timeline

Retail Store Manager

Quilt In A Day
2015.02 - 2018.10

Bachelor of Science - Medical Laboratory Technology

University of Kentucky
Carol Leverenz