Carol Leverenz
Ft. Pierce,FL
Summary
Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Quilt In A Day
San Marcos , CA
2015.02 - 2018.10
- Built and maintained strong working relationships with team members.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Supervised cash drawer balances and deposits of store receipts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Increased store sales by cross-selling complementary items.
- Organized new stock for floor placement.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Created engaging merchandise presentations to motivate impulse purchases.
Education
Bachelor of Science - Medical Laboratory Technology
University of Kentucky
Lexington, KY05.1981
Skills
- Highly motivated
- Customer service focus
- Merchandising
- Friendly and outgoing
- Safety mindset
- Reliable
- Store opening and closing procedures
- Accurate cash handling
- Employee training
- Quality assurance mindset
- Problem solving strength
Additional Information
Previously licensed and worked in clinical diagnostic laboratories and in diagnostic instrumentation company.
Timeline
Retail Store Manager
Quilt In A Day
2015.02 - 2018.10
Bachelor of Science - Medical Laboratory Technology
University of Kentucky