Curtis Arnold
Northville ,NY
Summary
Compassionate professional with strong skills in emotional support, teamwork, and communication. Experienced in enhancing patient care processes and fostering positive relationships, ready to contribute to impactful client interactions.
Overview
6
6
years of professional experience
Work History
Chemical Dependency Aide
Canton-Potsdam Hospital
Potsdam, New York
02.2025 - 08.2025
- Collaborated with team members to streamline patient care processes and improve workflow efficiency.
- Built trusting relationships with clients through active listening and reinforcing positive behavior expectations.
- Provided emotional support to clients during difficult times by actively listening and addressing their concerns.
- Updated patient records accurately in electronic health systems.
Group Teacher
Cornell Cooperative Extension
Parishville, New York
09.2024 - 06.2025
- Fostered critical thinking skills through engaging hands-on activities and projects, resulting in deeper student comprehension.
- Executed hands-on activities that improved children's grasp of concepts, promoting active learning.
- Partnered with colleagues to exchange best practices in teaching methods, enhancing overall instructional quality.
- Handled emergency situations calmly in school settings.
Customer Service Associate
Lowes
Amsterdam, New York
05.2021 - 01.2025
- Welcomed customers and assessed their needs to provide tailored assistance.
- Guided customers in product selection and service recommendations, enhancing their shopping experience.
- Maintained organized, clean, and well-stocked work area to support efficient service.
Delivery Driver
Mama Mia's
Mayfield, New York
03.2021 - 07.2022
- Managed time effectively to consistently meet delivery schedules and enhance customer satisfaction.
- Delivered packages efficiently to residential and commercial locations.
- Transported and delivered items safely, minimizing risk of damage or loss.
Prep Cook
Jays Village Pizzeria
Northville, NY
03.2019 - 10.2021
- Coordinated tasks with team members to ensure efficient kitchen operations during peak hours.
- Prepared ingredients by chopping, slicing, dicing vegetables and proteins to support timely meal service.
- Maintained cleanliness and organization of kitchen workstations and storage areas to promote a safe and efficient cooking environment.
Education
Master of Science - Clinical Mental Health Counseling
SUNY Plattsburgh
Plattsburgh, NY05-2027
Bachelor of Arts - Psychology
SUNY Potsdam
Potsdam, NY05-2025
Associate of Arts - General Studies
Fulton-Montgomery Community College
Johnstown, NY12-2022
Skills
- Patient assessment
- Crisis management
- Empathetic communication
- Team collaboration
- Client relationship building
- Educational facilitation
- Honest problem-solving skills
- Confidentiality maintenance
- Conflict resolution
- Reliability and punctuality
- Relationship building
- Time management
Affiliations
Eagle Scout - 2021
References
References available upon request.
Timeline
Chemical Dependency Aide
Canton-Potsdam Hospital
02.2025 - 08.2025
Group Teacher
Cornell Cooperative Extension
09.2024 - 06.2025
Customer Service Associate
Lowes
05.2021 - 01.2025
Delivery Driver
Mama Mia's
03.2021 - 07.2022
Prep Cook
Jays Village Pizzeria
03.2019 - 10.2021
Master of Science - Clinical Mental Health Counseling
SUNY Plattsburgh
Bachelor of Arts - Psychology
SUNY Potsdam
Associate of Arts - General Studies
Fulton-Montgomery Community College