Curtis Bailey
Nampa,ID
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
42
42
years of professional experience
Work History
Automotive Finance Manager
Steve's Hometown Town Toyota
Ontario, OR
11.2015 - 02.2022
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Finance Manager
Kendall Ford
Meridian, ID
08.2012 - 11.2015
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Monitored pipelines to track and log status of loans.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Automobile Sales Representative
Meridian Ford
Meridian , ID
01.2000 - 08.2012
- Negotiated purchase prices and explained sales, warranty and optional products.
- Drove team revenue totals by bringing in top sales numbers.
- Outlined sales, warranty and service procedures.
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
Shift Supervisor
Boise Cascade
Nampa, ID
02.1995 - 01.2000
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
Plant Manager
Rogers Seed Company
Nampa, ID
03.1984 - 01.1995
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
- Created new training program with focus on staff safety, food safety and production quality to achieve reduced labor costs and tighter control points.
- Redesigned operational workflow processes to maximize efficiency.
- Identified and implemented viable strategies for continuous improvement.
- Organized and guided operations of production, processing and machinery according to business procedures and protocols.
- Provided direction and leadership to all levels of employees and managers.
- Directed employees and related programs to maximize team productivity and facility output.
Supply Administration Operation Specialist
United States Marine Corps
Camp Pendleton South, CA
01.1980 - 01.1984
- Verified inventory computations by comparing to physical counts of stock, and investigated discrepancies or adjusted errors.
- Identified material and logistics requirements to create purchasing requisitions.
Education
No Degree - Engineering (Pre-Engineering)
University of Idaho
Moscow, IDHigh School Diploma -
Highland High School
Pocatello, ID05.1978
Skills
- Loan Processing Coordination
- Attention to Detail
- Terms Definition
- Financial History Analysis
Timeline
Automotive Finance Manager
Steve's Hometown Town Toyota
11.2015 - 02.2022
Finance Manager
Kendall Ford
08.2012 - 11.2015
Automobile Sales Representative
Meridian Ford
01.2000 - 08.2012
Shift Supervisor
Boise Cascade
02.1995 - 01.2000
Plant Manager
Rogers Seed Company
03.1984 - 01.1995
Supply Administration Operation Specialist
United States Marine Corps
01.1980 - 01.1984
No Degree - Engineering (Pre-Engineering)
University of Idaho
High School Diploma -
Highland High School