Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Supervisor
U.S. Army, 172nd Chemical Company
09.2022 - 10.2023
Managed a team of 10 employees who provided administrative and customer service support to an organization of over 100 employees resulting in members of the team being recognized with military awards by senior organization leaders
Maintained 100 percent accountability and ensured proper functioning of equipment for 1 million dollars in government property including vehicles, IT systems, and weapons
Built data tracking products via MS Excel which allows key leaders to rapidly determine overall levels of task proficiency and maneuver personnel in a more effective way
Prepared oral and written reports which I communicated to key organization leaders regarding operational trends and current training metrics
Awarded the Army Achievement Medal for successfully organizing and operating a mobile operations center during a multi agency nationwide task force training exercise resulting zero safety incidents and 100 percent accountability of all personnel and equipment
Operations Supervisor
U.S. Army (62nd Chemical Company, Hazardous Response)
04.2022 - 09.2022
Lead a 5 person team of multi national employees in creating, tracking and archiving personnel actions for an organization of over 100 employees
I communicated daily with senior leaders of my organization to anticipate operational changes and promote efficiency
Maintained 100 percent accountability and ensured good working order of five hundred thousand dollars of government property including vehicles and chemical equipment resulting in zero loss of government funds
Established and managed a mobile operations center during multi organization training exercises which allowed over 200 personnel to communicate directly with senior leaders remotely and improve training in real time
Awarded the Army Achievement Medal for coordinating the evacuation and delivering life saving medical treatment to a fellow leader in Anaphylactic Shock in a remote training area
My rapid response resulted in the successful transportation of the injured person to a local hospital and aided in their full recovery
Quarantine Facility Supervisor
U.S. Army (62nd Chemical Company, Hazardous Response)
09.2021 - 04.2022
Supervised a team of employees tasked with monitoring the health and welfare of government employees and civilians required to quarantine after arriving on base
This resulted in prompt medical or administrative attention as required
Communicated the South Korean and U.S
Government issued Covid-19 guidance and policies to seven hundred government employees and civilians upon their arrival to the facility
This resulted in the efficient education of all those entering the base facility
Trained U.S
And South Korean staff on the facility policies and procedures to ensure all residents received exceptional care while in our facility
CBRN Program Supervisor
U.S. Army (B Company, 122nd Aviation Support Battalion)
10.2018 - 09.2021
Developed and taught in depth training to over 300 employees on hazardous material identification, and personal and equipment decontamination
Oversaw the training management section of the operations cell where I logged and organized data before presenting it to key leaders
This resulted in more precise targeted training
Supervised and ensured over 300 members of the organization were properly enrolled and prepared for schools vital to their professional development
As a result my efforts provided focus to key leaders when managing talent within the organization
Public Safety Emergency Telecommunicator II (PSET II)
City of Virginia Beach
05.2016 - 10.2017
Rapidly captured vital information and directed the appropriate emergency service for 911 and non emergency calls
Operated the Computer Aided Dispatch system to triangulate locations for callers who did know where they were
Awarded a Certificate of Achievement for answering a high volume of 911 calls during a hurricane
Recognized for my efforts as part of the Virginia Beach Emergency Communications 'Team of the Year'
Hazardous Material Awareness, International Fire Service Accreditation Congress, 12/01/18, 2192822
Hazardous Material Operation, International Fire Service Accreditation Congress, 12/01/18, 2192825
Hazardous Material Operation-Mass Decontamination, International Fire Service Accreditation Congress, 12/01/18, 2192825
Hazardous Material Operation-Personal Protective Equipment, International Fire Service Accreditation Congress, 12/01/18, 2192825
Certified Production Technician, MSSC-Washburn Institute of Technology, 07/01/23
Safety | Quality Practices & Measurements | MFG, Washburn Institute of Technology, 07/01/23
Processes & Production | Maintenance Awareness, Washburn Institute of Technology, 07/01/23
OSHA 10, Career Safe- Washburn Institute of Technology, 07/01/23
Forklift Operator, Washburn Institute of Technology, 07/01/23
Awards
Army Achievement Medal, Successfully organized and operated a mobile operations center during a multi-agency nationwide task force training exercise resulting in zero safety incidents and 100 percent accountability of all personnel and equipment.
Army Achievement Medal, Coordinated the evacuation and delivering life-saving medical treatment to a fellow leader in Anaphylactic Shock in a remote training area.
The Army Commendation Medal, Developed and advanced the organization chemical safety program resulting in a safe working environment and increased durability of equipment.
Certificate of Achievement, Completion of the organization leadership development course where skills in talent management, communication, and project management were honed.
2 Army Achievement Medals, Tactical support to the Company Operations Center during a multi-organization training exercise resulting in successful management of several hundred personnel on a single area with no accidents or lost time.
Driver's Badge, Safe operation of various platforms of military vehicles resulting in zero accidents and no citations during service.
Certificate of Achievement, For answering a high volume of 911 calls during a hurricane. Recognized as part of the Virginia Beach Emergency Communications 'Team of the Year'.
Timeline
Operations Supervisor
U.S. Army, 172nd Chemical Company
09.2022 - 10.2023
Operations Supervisor
U.S. Army (62nd Chemical Company, Hazardous Response)
04.2022 - 09.2022
Quarantine Facility Supervisor
U.S. Army (62nd Chemical Company, Hazardous Response)
09.2021 - 04.2022
CBRN Program Supervisor
U.S. Army (B Company, 122nd Aviation Support Battalion)
10.2018 - 09.2021
Public Safety Emergency Telecommunicator II (PSET II)
Hazardous Material Operation-Mass Decontamination - undefined
International Fire Service Accreditation Congress
Hazardous Material Operation-Personal Protective Equipment - undefined
International Fire Service Accreditation Congress
Hazardous Material Awareness, International Fire Service Accreditation Congress, 12/01/18, 2192822
Hazardous Material Operation, International Fire Service Accreditation Congress, 12/01/18, 2192825
Hazardous Material Operation-Mass Decontamination, International Fire Service Accreditation Congress, 12/01/18, 2192825
Hazardous Material Operation-Personal Protective Equipment, International Fire Service Accreditation Congress, 12/01/18, 2192825
Certified Production Technician, MSSC-Washburn Institute of Technology, 07/01/23
Safety | Quality Practices & Measurements | MFG, Washburn Institute of Technology, 07/01/23
Processes & Production | Maintenance Awareness, Washburn Institute of Technology, 07/01/23
OSHA 10, Career Safe- Washburn Institute of Technology, 07/01/23
Forklift Operator, Washburn Institute of Technology, 07/01/23
Bachelor of Arts - Political Science
North Carolina State University
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