Knowledgeable Equal Opportunity Leader well-versed in policies, procedures and plans for maintaining workplace equality. Excellent program management and problem-solving abilities. Familiar with developing and implementing proactive solutions to avert issues, as well as thoroughly researching and resolving specific concerns to maintain compliance with established standards. Exemplary record of applying guidelines fairly and equitably. Efficiently and accurately coordinates records, prepares reports and audits files.
Overview
21
21
years of professional experience
Work History
Vocollect Walmart Systems Account Manager
Honeywell | Safety Productivity Solutions
Joplin, MO
09.2014 - 07.2023
Managed 300 Distribution Centers with “follow the sun” global platform, maintained 3,500+ user/client accounts, generated monthly accounts closing, reporting and analysis.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Managed project deployment, lifecycle rotation for approximately $3 million worth of equipment, and live implementation of equipment and software on a global platform
Maintained accurate records and accountability utilizing a Drupal database for more than 3,500+ users/clients, which includes training and product familiarization across multiple skill levels
Coordinated with engineers, vendors, and clients from several geographical locations during implementation of software updates and product installation
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Provided technical input in the upgrading of operating systems and designing of systems enhancements
Ensure information assurance by transmitting secure data between classified systems; perform ethical hacking, malware reverse engineering, and penetration testing
Facilitated client satisfaction and renewed customer relations to drive growth by streamlining ordering process by 60%.
Operations Officer/Equal Opportunity Leader
United States Army National Guard
01.2016 - Current
Planning and executing all aspects of communication on missions, both during combat and peacetime
Wrote and disseminated materials outlining EO policies and procedures.
Completed thorough research and investigations into issues related to equal opportunity policies.
Trained hundreds of peers and subordinates on logistic and information technology operations, as well as guiding and supporting senior ranking officials in information technology systems
Commanding and controlling Company Signal unit consisting of 145 personnel
Led multiple motivational exercises increasing morale and Soldier productivity
Developed and modified curriculum to exceed standards of excellence in the training of future leadership
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Field training with close-nit working groups and intense team-building exercises.
Master At Arms
United States Navy
01.2003 - 04.2016
Provided leadership, instruction and supervision to multiple teams, ranging from 16 – 32 personnel
Clearly and effectively conversed with individuals from various parts of the world over a secured radio network and both secured and non secured phone lines
Prepared detailed reports of incidents and provided follow-up details as required
Protected federal employees and their property by monitoring all access to government-owned and leased properties
Analyzed intelligence reports and identified potential tactical threats.
Computer Numeric Controlled Machinist
Schaeffler Group
Joplin, USA
01.2009 - 01.2012
Calculate dimensions and tolerances using knowledge of mathematics and instruments such as micrometers and vernier calipers
Studied blueprints and engineering information to determine methods and sequences of operations needed to fabricate products to tolerances
Program computers and electronic instruments such as numerically controlled machine tools to communicate through networking.
Education
Bachelors of Science - Engineering Technology – Computers
DeVry University
Skills
SKILLS AND COMPETENICIESundefined
Additional Information
AWARDS:
, Academic Excellence Award Officer Candidate School
Navy and Marine Corps Achievement Medal
Good Conduct Medal (4th)
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
Navy Sea Service Deployment Ribbon
Navy Overseas Service Ribbon (2nd)
Coast Guard Sea Service Ribbon
USCG Special Operations Service Ribbon
National Defense Service Medal (2nd)
Timeline
Operations Officer/Equal Opportunity Leader
United States Army National Guard
01.2016 - Current
Vocollect Walmart Systems Account Manager
Honeywell | Safety Productivity Solutions
09.2014 - 07.2023
Computer Numeric Controlled Machinist
Schaeffler Group
01.2009 - 01.2012
Master At Arms
United States Navy
01.2003 - 04.2016
Bachelors of Science - Engineering Technology – Computers
Advanced Footwear Designer Engineer at Honeywell Safety and Productivity SolutionsAdvanced Footwear Designer Engineer at Honeywell Safety and Productivity Solutions
Sr. Advanced Manufacturing Engineer II at Honeywell Safety and Productivity SolutionsSr. Advanced Manufacturing Engineer II at Honeywell Safety and Productivity Solutions