Curtis Bohnhoff
Loveland,Ohio
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Automotive Service Supervisor
McCluskey Chevrolet
07.2019 - Current
- Promoted to Night Shift Supervisor February 2024
- Coordinated service calls, prioritizing urgent requests and balancing technician schedules for timely response.
- Tracked job status, updated records, and maintained clear service documentation throughout shift operations.
- Monitored incoming calls, captured service needs, and matched requests with appropriate technician skills.
- Supported workflow efficiency by verifying parts availability, appointment details, and technician readiness.
- Advised customers on maintenance needs and recommended repairs based on vehicle inspection findings.
- Communicated technician findings clearly, translating repair requirements into customer-friendly explanations.
- Trained new service advisors on customer intake, order accuracy, and service department procedures.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Chief Humane Officer/Dog Warden
Clermont to the Rescue/Clermont Animal Care
07.2016 - 04.2018
- Promoted to Chief Humane Agent in January 2018.
- Maintained high levels of professionalism and discretion when handling sensitive cases involving high-profile individuals or organizations, ensuring fair treatment under the law while upholding the organization''s reputation for integrity.
- Testified in court proceedings as an expert witness, providing essential information to secure convictions in animal cruelty cases.
- Enforced local ordinances through safe animal capture, transport, and impound procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained accurate records for impounds, adoptions, rabies control, and licensing activities.
- Participated in ongoing training programs to stay current on animal welfare legislation, best practices for handling animals, and advancements in veterinary care.
Auxiliary Police Officer
New Miami Police Department
01.2015 - 03.2015
- Responded to incidents, secured scenes, and coordinated handoff to sworn officers.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Patrolled assigned areas to identify hazards, suspicious activity, and policy violations.
- Communicated with dispatch, staff, and visitors to resolve safety concerns professionally.
- Documented reports accurately for incident follow-up and case review.
Auxiliary Police Officer
Gratis Police Department
07.2014 - 12.2014
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration toward common goals.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for suspicious activities.
- Maintained proficiency in using various law enforcement tools such as radio systems, pepper spray, handcuffs, batons, among others.
- Performed administrative tasks within the police department as required, supporting daily operations effectively.
- Ensured the safety and well-being of citizens by providing assistance, information, and direction to those in need during public events or emergencies.
Education
Bachelor's degree - Criminal Justice, Psychology
Xavier University
Hamilton, OH01-2013
OPATA Certification - Police Academy
Butler Tech
Hamilton, OH01-2014
High School Diploma -
Loveland High School
Loveland, OH01-2009
Skills
- Documentation and reporting
- Work Planning and Prioritization
- Problem-solving abilities
- Issue resolution
- Time management
- Service management
- Customer satisfaction
- Teamwork and collaboration
- Work planning
- Positive attitude
Certification
Obtained OPOTA Certification. January 2014, Certified in Subject Control. January 2014, Certified in Firearms. January 2014, Certified Humane Agent for the State of Ohio. November 2015
Timeline
Automotive Service Supervisor
McCluskey Chevrolet
07.2019 - Current
Chief Humane Officer/Dog Warden
Clermont to the Rescue/Clermont Animal Care
07.2016 - 04.2018
Auxiliary Police Officer
New Miami Police Department
01.2015 - 03.2015
Auxiliary Police Officer
Gratis Police Department
07.2014 - 12.2014
Bachelor's degree - Criminal Justice, Psychology
Xavier University
OPATA Certification - Police Academy
Butler Tech
High School Diploma -
Loveland High School