Curtis Bryant
Mebane,NC
Overview
12
12
years of professional experience
Work History
Housekeeping Team Leader
D&R Williams Cleaning
12.2022 - 09.2024
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed team productivity and workflow to exceed quality standards.
Route Carrier
Stericycle
05.2012 - 10.2022
- Displayed flexibility in adapting to unexpected changes in schedules or routes due to weather conditions or other unforeseen circumstances.
- Collaborated with dispatchers to ensure smooth communication regarding delays or changes in daily routes.
- Ensured proper handling of sensitive materials, such as confidential documents or fragile items, during the delivery process.
- Adhered to company policies and postal regulations at all times, ensuring compliance with safety guidelines and ethical conduct.
- Maximized fuel efficiency through strategic route planning and driving techniques.
- Improved customer satisfaction by ensuring timely and accurate delivery of mail and packages.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Handled mail and packages with care to prevent damage during delivery.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Employed GPS and other navigational tools to find shortest routes to locations.
Education
Physical Education
North Carolina Central University
Durham, NCHigh School Diploma -
Eastern Alamance High School
Mebane, NC06.1989
Skills
Forklift Driving Skills
Shipping & Receiving
Route Planning
Packaging
Lifting 50lbs or more
Dependable
Responsible
Timeline
Housekeeping Team Leader
D&R Williams Cleaning
12.2022 - 09.2024
Route Carrier
Stericycle
05.2012 - 10.2022
Physical Education
North Carolina Central University
High School Diploma -
Eastern Alamance High School