Curtis Clark
Olive Branch,MS
Summary
Dedicated professional with strong skills in customer relationship management and claims processing. Proven ability to educate clients on insurance products while ensuring satisfaction and effective resolution of inquiries.
Overview
3
3
years of professional experience
Work History
Aflac Agent
Aflac
Southaven, Mississippi
02.2025 - Current
- Assisted clients in understanding insurance products and coverage options.
- Educated policyholders on claim processes and benefits available.
- Collaborated with team members to improve client service strategies.
- Participated in training sessions to stay current on industry regulations and policies.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
Assistant Manager
Domino's Pizza
Southaven, Mississippi
02.2023 - Current
- Supervised daily operations to ensure efficient pizza preparation and delivery.
- Trained new team members on customer service and food safety protocols.
- Managed inventory levels and placed orders to maintain stock availability.
- Assisted in scheduling staff to optimize coverage during peak hours.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Monitored cash register operations for accuracy and compliance with policies.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Alvord Alternative
Riverside, CA02-2020
Skills
- Insurance product knowledge
- Claims processing
- Customer relationship management
- Policy analysis
- Risk assessment
- Team collaboration
- Training and development
- Inventory management
- Problem solving
- Sales techniques
- Customer service
- Product sales
- Critical thinking
- Cold calling
- Problem-solving skills
- Positive attitude
- Relationship building
- Clear communication
- Strong communication
Timeline
Aflac Agent
Aflac
02.2025 - Current
Assistant Manager
Domino's Pizza
02.2023 - Current
High School Diploma -
Alvord Alternative
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