CURTIS COMER

Project Estimator (2025- Current)

• Collaborated with Engineers to design wiring diagrams, ensuring accuracy and functionality.
• Proofreading diagrams and verifying cable schedules
• Oversees the physical process of wiring the panels
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Project Manager (2022-2025)

• Oversee the physical process of wiring the panels
• Proofreading diagrams and verifying cable schedules
• Oversees the physical process of wiring the panels
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Business Development Associate (2020-2022)

• Oversee the physical process of wiring the panels
• Install wiring for various electrical panels.
• Oversaw physical wiring process for panels, ensuring compliance with project specifications.
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Engineering Support Manager (2018-2020)

• Oversee the physical process of wiring the panels
• Install wiring for various electrical panels.
• Interconnecting the panels in each building project
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Project Manager (2010-2018)

• Oversee the physical process of wiring the panels
• Install wiring for various electrical panels.
• Interconnecting the panels in each building project
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Project Manager Assistant (2010-2011)

• Oversee the physical process of wiring the panels
• Install wiring for various electrical panels.
• Interconnecting the panels in each building project

Managed wiring department activities (2010)

• Installs wiring for various electrical panels.
• Interconnects the panels in each building project
• Assists with testing the entire project for continuity as well as functionality.

• Supervised staff of 10-25 agents handling technical support requests, ensuring high-quality service for Sprint customers.
• Supervised a staff of 10-25 agents responsible for handling technical support requests from Sprint customers.
• Monitored call quality for appropriate vocabulary, information gathering, rapport building, and timely issue resolution.
• Handled 2 – 4 escalated customer calls daily.
• Designed performance evaluation forms to measure call quality and customer service techniques, enhancing service effectiveness.

• Oversaw restaurant operations with a team of 15 employees
• Developed and implemented training programs in food preparation, customer service, sanitation, and safety procedures
• Executed personnel actions including hiring and terminating staff to maintain optimal team performance
• Analyzed operational problems, such as theft and wastage, and established procedures to alleviate these problems

• Supervised sales team and managed inventory processes, ensuring accurate cash receipts and high-quality customer service
• Assigned employees to specific duties and enforced safety, health, and security rules
• Managed inventory stock and reordered cigarettes and liquor.

• Resolved customer inquiries regarding credit card usage and terms, ensuring clarity and satisfaction.
• Utilized CSS system, Hogan, and FDR programs to manage customer data efficiently.
• Resolved customer inquiries and issues efficiently using proprietary software systems.
• Delivered exceptional service, enhancing customer satisfaction and loyalty across diverse financial products.
• Coordinated with cross-functional teams to streamline communication and resolve complex client challenges.

• Managed restaurant operations with a staff of 30 employees, ensuring smooth daily functions
• Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards
• Oversaw and coordinated scheduling and monitored labor costs
• Coordinated staff scheduling and monitored labor costs to optimize workforce efficiency
• Assigned duties and responsibilities to employees based on work requirements to enhance service delivery
• Locations include Iowa City, IA, Ames, IA, Beaumont, TX, and Austin MN

• Utilize test equipment such as Oscilloscopes, Function Generator, Digital Multi-meters
• Read and understand Schematics
• Hands-on experience working with Microprocessors and Microcontrollers; programming, testing, and troubleshooting
• Understanding of Control Systems and PLC practices, programming, installation, and troubleshooting
• Understanding of AC/DC electronics, diodes, resistors, amplifiers, transistors, soldering, and communications
• GPA: 3.94 GPA

• Political Science
• Psychology
• Rhetoric
• Pre-law