Curtis Craven
Owosso
Summary
Experienced with project management, client relations, and problem-solving. Utilizes strategic planning and resource allocation to ensure successful project delivery. Track record of adaptability and effective communication in diverse and dynamic settings.
Overview
5
5
years of professional experience
Work History
Self Employed Independent Contractor
Self-employeed
11.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Created and managed project plans, timelines and budgets.
Residential Roofer
Monte and Sons
07.2020 - 11.2024
- Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
- Troubleshot roofing issues during inspections, identifying areas in need of repair or replacement.
- Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
- Ensured accurate material estimates for projects, reducing waste and minimizing expenses.
- Assisted in training new employees on proper roofing techniques, promoting a strong team dynamic and consistent quality across all projects.
- Developed customized solutions for complex roofing problems, resulting in satisfied customers and positive feedback.
- Delivered exceptional customer service by responding quickly to emergency calls for roof repairs or leaks as needed.
- Effectively communicated with homeowners regarding project updates, addressing concerns promptly and professionally.
- Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Managed inventory of roofing supplies and materials.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed, repaired, and replaced single-ply roofing systems.
- Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
Education
High School Diploma -
Excelsior Springs
Excelsior Springs, MO06-2010
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Estimations and quotes
- Operations oversight
- Attention to detail
- Critical thinking
- Problem-solving
- Multitasking
Timeline
Self Employed Independent Contractor
Self-employeed
11.2023 - Current
Residential Roofer
Monte and Sons
07.2020 - 11.2024
High School Diploma -
Excelsior Springs
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