Curtis Fenton
Erie,PA
Summary
An opportunity such as this will allow me to utilize and expand on my over 30 years of skills within the service industry, in a professional capacity.
Overview
27
27
years of professional experience
Work History
Outback Certified Trainer/Every position BOH/FOH
Outback Steakhouse
Erie, PA
11.1998 - 12.2025
- In addition to my daily duties of managing the kitchen/bar completing inventory and meeting the service industry requirements. I have been involved in 35 Outback openings. These openings require back and front the house experience, knowledge of specs and ability to meet OUTBACK protocol and standards, as well traveled to any Outback anywhere I was asked. I worked for the OUTBACK company for over 27 years and have worked, trained and experienced all positions within the company. I have Management experience, which allows me an opportunity to assist other employees and work directly with the customers in a different fashion than 1:1 as a customer/server relationship. In my day-to-day position I show ANYONE how to manage inventory, provide service to customers and over see that the product being delivered is that of quality and OUTBACK standard. In addition, I am RAMP Certified. All these certifications are updated by law and in the timeframe allotted.
Education
Associate - Data Base Administrator/ Network Administration
Erie Institute of Technology
Erie, PAHigh School Diploma -
Harborcreek High School
Erie, PASkills
Teamwork
Client rapport building
Serving - Serving experience (More than 20 years)
Math
Staff training
Food service
Guest services
Project management
Profit & loss
Hospitality
Budgeting
Proper food storage
Team building
Multitasking
Supervising experience
Restaurant experience
Interviewing
Food safety
Retail sales
Food service closing procedures
Food service cleaning
Food preparation
Complaint handling
Cash handling
Operations management
Training & development
Food service inventory management
Communication skills
Food ordering
Food service opening procedures
Upselling
Temperature control
Food allergen management
Cash register
Customer service
Cross-contamination prevention
Leadership
Financial forecasting
Shift management
Conflict resolution
Attention to detail
Time management
POS systems
Employment & labor law
Staff development
Food handling
Sales
Teaching
Store management
Analysis skills Employee relations
Order taking
Sanitizing surfaces
Customer expectation management
Food service customer order management
Timeline
Outback Certified Trainer/Every position BOH/FOH
Outback Steakhouse
11.1998 - 12.2025
Associate - Data Base Administrator/ Network Administration
Erie Institute of Technology
High School Diploma -
Harborcreek High School