Lynda Jackson
BURNET,Texas
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
44
44
years of professional experience
Work History
New & Used Vehicle Consultant
Granite Hills Chev. Buick
05.2019 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
New & Used Vehicle Consultant
Ratliff Automobile Co, Inc.
03.1976 - 05.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
Education
High School Diploma -
Burnet High School
Burnet, TX05.1968
Skills
- Engaging with Diverse Customers
- Available Nights, Weekends and Holidays
- Building Customer Relationships and Loyalty
- Merchandising and Display
- Building Customer Loyalty
- Merchandise Recommendations
- Vehicle Operations
- Vehicle Safety
- Vehicle Inspection
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction,
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Timeline
New & Used Vehicle Consultant
Granite Hills Chev. Buick
05.2019 - 03.2020
New & Used Vehicle Consultant
Ratliff Automobile Co, Inc.
03.1976 - 05.2019
High School Diploma -
Burnet High School
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