Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Johnson

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success using my 29 years of distribution experience in inventory and operations.

Overview

30
30
years of professional experience

Work History

General Manager

Pepboys Parts And Auto
02.2022 - 07.2023
  • Monitored financial performance, worked within established budgets and controlled expenses to provide financial stability and long-term organizational growth managing a $30,000,000 inventory.
  • Maximized efficiency by coaching and mentoring personnel on management principles, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations. Eliminating unnecessary travel time within our pick path.
  • Assisted in recruiting, hiring and training of team members. Staff of one Operations Manager, 6 supervisors, and 2 leads.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Executed counselings through all phases up to termination.
  • Cultivated and strengthened DC/store relationships using strong issue resolution and dynamic communication skills. In our domestic and Puerto Rico markets.
  • Responsible for all order selection, receiving, putaway, loading, and delivery to 88 domestic locations and 33 Puerto Rico stores. Also responsible for Reverse Logistics department which included processing cores, defects, and overstocks back to our vendors.
  • Responsible for attaining a weekly UPH of 70 uph in domestic operation and 50 uph for Puerto Rico operation.

DC120 Manager

Pepboys Parts And Auto
10.2020 - 01.2022
  • Managed and motivated supervisory staff to be productive and engaged in work, including housekeeping and proper techniques.
  • Responsible for a 70 uph goal. Team consistently achieved goal.
  • Accomplished multiple tasks within established timeframes. Performed receiving, order selection, and shipping on a single shift within a 90,000 sq ft space.
  • Maintained professional, organized, and safe environment for employees and patrons. Implemented a TSA area to control spills and cleanup in the area.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation. Responsible for creating driver profiles in Concorde to track their driving documents.
  • Improved safety procedures to create safe working conditions for workers. Daily/weekly safety topics were discussed. Completed stand downs in the event of an incident within DC.
  • Evaluated employee performance and conveyed constructive feedback to improve skills through yearly merit reviews.
  • Onboarded 9 delivery drivers responsible for delivering to 88 company owned stores. Set up and maintained routes within our Oracle WMS. Championed zero damage deliveries to stores.
  • Completed weekly cycle counts and biyearly building count of 11,000 sous within company standard.
  • responsible for 2 supervisory team members and 20 hourly team members.

Reverse Logistics Manager

Pepboys Parts And Auto
05.2013 - 09.2019
  • Reported to General Manager.
  • Directly managed team of 2 leads and 15 team members in the processing of $30 million in returns from 330 retail locations.
  • Promoted safety through daily meetings at startup. Addressed and corrected safety concerns immediately.
  • Myself and team successfully closed ou 5 year end inventory returns books.
  • Redesigned sort process to eliminate travel time, speeding up process and reducing staff on line.


Inventory Control Manager

Pepboys Parts And Auto
04.2000 - 04.2013
  • Inventoried warehouse stock on monthly, quarterly and annual basis, achieving excellent marks on all. Responsible for accurate inventory levels of 40,000+ skus. Put controls in place and reduced warehouse shrink 90% between 2001 and 2003.
  • Maintained control of cycle counts, physical inventory and discrepancy research. Evaluated nightly cycle counts and reported findings to General Manager.
  • Processed damaged goods and completed wasted inventory paperwork.
  • Motivated and managed performance, activities and responsibilities of Inventory Control Team. Set and implemented productivity standards for cycle audit process, reducing staff from 15 to 12.
  • Memorized facility layout and located products. Used Manhattan Slot-it program to best slot all incoming new items as well as removing any recalled items from inventory.
  • Traced item history to determine reason for discrepancies between inventory and stock control records. Implemented and improved audit processes for inbound receiving and reserve pallet verification.
  • Worked closely with operations to find more productive ways to slot product and increase pick density.

Second Shift Manager

Pep Boys Auto Parts & Service
12.1998 - 03.2000
  • Reported to Operations Manager
  • Managed supervisory staff of 5 as well as 3 leads. Shift consisted of 90 hourly team members.
  • Supervised ongoing daily production phases pertaining to order selection, stock replenishment, and shipping of 130 retail stores.
  • Located and resolved problems with team production and performance to maintain consistent quality levels. Enforced accountability for established performance levels and executed counselings when applicable.
  • Conducted daily stretching as well as safety topics at startup.
  • Cultivated professional working relationships with peers and supervisors.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials. Executed daily labor plan based on volume in each work area. Able to float labor if needed.
  • Reviewed shipping paperwork for accuracy and compliance of hazmat.

Third Shift Manager

Pepboys Parts And Auto
11.1997 - 11.1998
  • Reported to Operations Manager.
  • Responsible for export processing and documentation for 22 Puerto Rico stores. Containers were also loaded on shift. Arranged transportation of containers from McDonough to Jacksonville to insure timely delivery to island. Worked closely with 3rd part partner on island through delivery to stores.
  • Managed and motivated employees to be productive and engaged in work. Staff of 30 hourly team members. Enforced performance standards within areas of responsibility.
  • Accomplished multiple tasks within established timeframes. In addition to Puerto Rico functions, we processed overstocks back into racks and performed nightly preventative replenishment.
  • Maximized performance by monitoring daily activities and mentoring team members. Team members were accountable for standards and counselings were executed if goals were not achieved on a weekly basis.
  • Improved safety procedures to create safe working conditions for workers. At startup team did nightly stretches and participated in a safety topic.
  • Supervised ongoing daily production phases. There were 2 leads in addition to myself on the shift.

Third Shift Supervisor

Pepboys Parts And Auto
06.1997 - 11.1997
  • Reported to Third Shift Manger.
  • Trained new employees and delegated daily tasks and responsibilities. Responsible for 30 hourly associates.
  • Directly supervised the replenishing of pick slots for over 28,000 skus. Responsible for restocking of product returned from stores.
  • Responsible for administrative functions which included counselings, evaluations, and daily attendance.
  • Supervised shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Second Shift Supervisor

Pepboys Parts And Auto
04.1995 - 06.1997
  • Reported to Second Shift Manager
  • Trained new employees and delegated daily tasks and responsibilities.
  • Supervised shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly. Completed daily performance log and reported findings to Shift Manager.
  • Enforced company policies and regulations with employees. Scheduled staffing for 76 team members.
  • Delivered superior training and leadership to new store team of 25. Responsible for releasing orders, order selection, and loading based on planogram for store.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Responsible for yearly evaluations on each team member. Conducted performance reviews and provided staff with feedback and guidance.
  • Supervised ongoing daily production phases.

Second Shift Lead

Pepboys Parts And Auto
02.1995 - 03.1996
  • Trained new employees in order selection and equipment operation.
  • Responsible for overseeing work of 50 team members.
  • Responsible for assuring all outbound orders were accurate and neatly stacked for loading.

Warehouse Associate

Pepboys Parts And Auto
08.1993 - 01.1995
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Certified equipment operator. Licensed on reach, cherry picker, swing reach, and standup forklift.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, lifting devices, or other transport vehicles

Education

High School Diploma -

Henry County High School
Mcdonough, GA

Skills

CPR certified

Hazmat certified

DCS2000 WMS

EXE (Dallas systems) WMS

Genco Returns system- Oracle based

Slot-It software(Manhattan associates)

Micro Office

Navis (Yard management system)

Transplace (logistics software)

Oracle WMS

Equipment certified

Timeline

General Manager

Pepboys Parts And Auto
02.2022 - 07.2023

DC120 Manager

Pepboys Parts And Auto
10.2020 - 01.2022

Reverse Logistics Manager

Pepboys Parts And Auto
05.2013 - 09.2019

Inventory Control Manager

Pepboys Parts And Auto
04.2000 - 04.2013

Second Shift Manager

Pep Boys Auto Parts & Service
12.1998 - 03.2000

Third Shift Manager

Pepboys Parts And Auto
11.1997 - 11.1998

Third Shift Supervisor

Pepboys Parts And Auto
06.1997 - 11.1997

Second Shift Supervisor

Pepboys Parts And Auto
04.1995 - 06.1997

Second Shift Lead

Pepboys Parts And Auto
02.1995 - 03.1996

Warehouse Associate

Pepboys Parts And Auto
08.1993 - 01.1995

High School Diploma -

Henry County High School

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Curtis Johnson