Curtis Kleinman
Gilbert,AZ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Walmart
08.2017 - 08.2022
- Grow, motivate and lead teams is essential
- Lead one of the highest volumes stores in the company, while executing metrics and providing high quality customer service
- Control financial decisions and budgeting (ordering supplies, scheduling and OT, reduced shrink)
- Promote and grow online services through customer experience, social media, and business marketing.
- P&L reviews
- Assist store manager in daily operations of the business
- Scheduling, hiring, performance conversations and evaluations
SFS Support Manager
Walmart
03.2016 - 08.2017
- Work in fast-paced team environment and flexibility to accommodate demanding project schedules
- Knowledge of management principles and practices with the ability to execute
- Position requires a combination of operational strategy, financial acumen, digital workflow expertise and team leadership and talent development
- Mentored and developed numerous individuals to promote as well as receiving awards for top performing pick speeds and accuracy.
Customer Service Manager
Walmart
10.2014 - 03.2016
- Resolve Customer Service issues
- Support multiple teams in providing a clean, fast and friendly shopping experience
- Manage large amounts of cash flow and reduce shrink by executing policies and process
- Develop a planned strategy to maintain Front End execution including a back up plan to provide smooth service to our customers.
Education
Associate of Arts -
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2014
Associate’s Degree in Science -
Mesa Community College
05.2014
Associate’s Degree in General Studies -
Mesa Community College
05.2014
Skills
- Dynamic leadership, management and team building skills
- Excellent time management and organizational skills
- Strong communication skills, able to present clear and concise information in order to focus and drive others to deliver improvements
- Strong analytical and financial skills which allow for high level accurate analysis and reporting of results
- High level of adaptability and knowledge of the online operations
Timeline
Assistant Store Manager
Walmart
08.2017 - 08.2022
SFS Support Manager
Walmart
03.2016 - 08.2017
Customer Service Manager
Walmart
10.2014 - 03.2016
Associate of Arts -
Maricopa Community Colleges - Mesa Community College
Associate’s Degree in Science -
Mesa Community College
Associate’s Degree in General Studies -
Mesa Community College
Similar Profiles
Sady PettySady Petty
Fresh Team Lead at WalmartFresh Team Lead at Walmart
Jimisha WattsJimisha Watts
Customer Service Desk Associate at WalmartCustomer Service Desk Associate at Walmart
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Michael GroverMichael Grover
Political Canvasser at AZ GrassrootsPolitical Canvasser at AZ Grassroots