Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bernnadette Slaton

100 Brownlea Dr, Greenville NC

Summary

Dynamic and results-driven professional with a proven track record at Cato Fashions, excelling in customer service and employee training. Adept at cash handling and inventory management, I thrive in fast-paced environments, fostering teamwork and achieving operational efficiency. Committed to enhancing customer experiences while driving sales and performance goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Cato Fashions
Greenville, NC
06.2022 - Current
  • Delivered exceptional customer service, managing returns, exchanges, and price adjustments.
  • Trained new employees on company policies and operational procedures.
  • Oversaw daily cash handling processes, reconciling discrepancies as needed.

Shift Leader/Cake Decorator

Baskin Robins
Fayetteville, NC
06.2019 - 05.2022
  • Trained new crew members on policies and procedures for seamless onboarding.
  • Managed cake orders, creations, decorations, and cash register operations, including balancing and nightly drops.
  • Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold sanitation standards.
  • Delivered exceptional customer service while maintaining a positive attitude throughout shifts.

Crew Member

Chick-fil-A
Fayetteville, NC
06.2021 - 08.2021
  • Executed food preparation tasks, ensuring compliance with company standards for quality.
  • Maintained store presentation to enhance customer experience and attract clientele.
  • Performed cashier duties by processing orders, handling payments, and giving change.
  • Provided exceptional customer service to foster a welcoming atmosphere for guests.

Education

High School Diploma -

Massey Hill Classical High School
Fayetteville, NC
01.2021

Some College (No Degree) - Rehabilitation Services

East Carolina University
Greenville, NC

Skills

  • Problem-solving and conflict resolution
  • Sales monitoring and management
  • Cash handling and inventory management
  • Employee training and performance evaluation
  • Customer service and support
  • Team building and teamwork
  • Time management and multitasking
  • Communication skills and attention to detail
  • Goal setting and performance management
  • Adaptability in dynamic environments

Certification

Certified Combat Life Saver

Timeline

Assistant Store Manager

Cato Fashions
06.2022 - Current

Crew Member

Chick-fil-A
06.2021 - 08.2021

Shift Leader/Cake Decorator

Baskin Robins
06.2019 - 05.2022

High School Diploma -

Massey Hill Classical High School

Some College (No Degree) - Rehabilitation Services

East Carolina University

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Bernnadette Slaton