Curtis Livingston III
Independence,LA
Summary
Dedicated Chrysler Certified Technician with 28 years of experience, known for enhancing customer satisfaction at Bergeron C.D.J.R. Proven problem solver, adept at diagnosing complex vehicle issues and delivering timely repairs. Committed to quality assurance and continuous learning, consistently achieving high first-time fix rates while maintaining exceptional service standards.
Overview
2
2
years of professional experience
Work History
Service Technician
Bergeron C.D.J.R
10.2023 - Current
- Diagnosed and repaired vehicle issues using specialized diagnostic tools.
- Conducted routine maintenance services, ensuring optimal vehicle performance.
- Collaborated with team members to enhance service efficiency and customer satisfaction.
- Participated in continuous learning opportunities to stay updated on automotive technologies and trends.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Service Technician
Rainbow C.D.J.R
02.2023 - 10.2023
- Communicated effectively with customers regarding service recommendations and repairs needed.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Education
St. Thomas Aquinas
Hammond, La05-1997
Skills
- 28 years fully Chrysler Certified Technician
- Customer service
- Punctual and reliable
- Flexible and adaptable
- Problem and issue resolution
- Documentation and reporting
- OSHA requirements
- Service reports
- Quality assurance
Timeline
Service Technician
Bergeron C.D.J.R
10.2023 - Current
Service Technician
Rainbow C.D.J.R
02.2023 - 10.2023
St. Thomas Aquinas
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