Curtis Reed
Bella Vista,Arkansas
Summary
Dedicated educator with over 20 years of experience in public school classrooms, corporate training, and agile leadership. Expertise in International Baccalaureate instruction combined with skills in organizational change management and psychological safety. Committed to fostering inclusive learning environments and addressing individual student needs through empathetic mentorship and inquiry-based lesson design. Certified in CPR and AED, ensuring a safe educational experience that supports the holistic development of students.
Overview
31
31
years of professional experience
Work History
Various Positions: Business Analyst, Project Manager, Scrum Master, Agile Software Development Coach, Manager of Delivery
01.2000 - 01.2025
- Industry Sector: Financial Services & Banking ~10 Years (Wells Fargo, Citigroup, PSCU (Credit Unions), Jackson Hewitt, CSS)
- Healthcare & Insurance ~4.5 Years (Blue Cross Blue Shield, Lincoln Financial Group, Healthgrades)
- Logistics & Transportation ~2 Years (CSX Railroad, Metropolitan Transit Authority (MTA))
- Telecommunications ~7 Years (Verizon, Level3, DIRECTV)
- Retail & Consumer Goods ~2 Years (Walmart (Space Management), Walt Disney Corporation)
- Education & EdTech ~4 Years (Pearson (e-College), UST-Global (Trainer role), DirecTV)
- Travel & Hospitality < 1 Year (Vail Resorts)
Ski Instructor
Loveland, CO
01.2009 - 01.2010
- Taught skiing to young students of ages ranging from 6 to 18.
Corporate Trainer
DirecTV
Ft Lauderdale, FL
01.1997 - 01.2000
- Responsible for creating technical training materials for Satellite Technology understanding and for Customer Service Agent Billing System administration, in English and Spanish.
- Delivered in-person training in over 5 different countries, and in English, Spanish, and Portuguese.
High School Spanish Teacher
Boyd Anderson High School
Pensacola, FL
01.1996 - 01.1997
- Created Inquiry-Based Lesson Design: Facilitated "inquiry cycles" where students explore the five prescribed themes: Identities, Experiences, Human Ingenuity, Social Organization, and Sharing the Planet.
- Prepared students for External Assessment: Training students for Paper 1 (Productive skills/Writing) and Paper 2 (Receptive skills/Listening and Reading) by utilizing past IB papers and specific mark schemes.
- Fostered International Mindedness: Utilized authentic cultural, literary, and contemporary materials from the diverse Spanish-speaking world to deepen global perspectives.
- Differentiated Instruction: Supporting a diverse range of learners, from "Ab Initio" beginners to "Language B" students who may have varying degrees of prior exposure or heritage background.
- Curriculum Backwards-Mapping: Planned the two-year syllabus with the final goal in mind, ensuring all prescribed themes and text types (e.g., blogs, formal letters, brochures) are covered before the Easter break of year two.
- Criterion-Related Assessment: Grading student work according to specific IB rubrics (Criteria A, B, and C) rather than a simple percentage-based system to provide constructive feedback.
High School Teacher (Spanish)
Pensacola High School
Pensacola, FL
01.1994 - 01.1996
- Taught “regular” Spanish classrooms grades 10 - 12
- Achieved high levels of student engagement via creative and varied lessons.
- Focused greatly on Psychological Safety and Trust with the students.
- Observed students carefully to evaluate their abilities, strengths and weaknesses.
- Identified individual educational needs and developed educational plan or program to meet those needs.
- Created group and/or Individual lesson plans.
- Taught students learning- and study-strategies and how to tailor their learning environment to meet their needs.
- Utilized predictable routines to assist students in remaining tranquil and calm.
- Practiced various “attention getting” techniques to get class on track quickly.
- Set clear and predictable disciplinary expectations.
- Redirected behaviors when possible, and corrected when necessary.
- Worked closely with school resource officers to ensure school safety and to handle difficult and/or dangerous situations ethically, legally, and as safely as possible.
- Regularly met with parents and administrators to work through student performance issues and improvement plans.
- Meticulously documented educational plans, goals and progress.
- Documented other important interactions in order to track problems, resolutions, and interdiction methods.
- Proven ability to maintain calm and practice de-escalation and re-direction.
Summer Camp Counselor
Concordia Language Villages
01.1992
- Created an Immersive Spanish Language summer camp program that was delivered at the Concordia Summer Camp for High School aged kids.
Campfire Counselor
Cheley Family Camp
Estes Park, CO
01.1991
- Led High School aged kids on outdoor adventures in Colorado, including rafting, horseback riding, whitewater rafting, hiking, camping, and other activities.
- Organized evening campfire activities.
Education
Bachelor’s Degree - Secondary Education, Spanish
University of Colorado
Skills
- Inquiry-based lesson design and curriculum mapping
- Classroom management and behavioral redirection
- Differentiated instruction
- Psychological safety and environment building
- Cross-functional collaboration
- Multi-Lingual Instruction
Languages
- Spanish
- Portuguese
- English
- Spanish
- Portuguese
Timeline
Ski Instructor
01.2009 - 01.2010
Various Positions: Business Analyst, Project Manager, Scrum Master, Agile Software Development Coach, Manager of Delivery
01.2000 - 01.2025
Corporate Trainer
DirecTV
01.1997 - 01.2000
High School Spanish Teacher
Boyd Anderson High School
01.1996 - 01.1997
High School Teacher (Spanish)
Pensacola High School
01.1994 - 01.1996
Summer Camp Counselor
Concordia Language Villages
01.1992
Campfire Counselor
Cheley Family Camp
01.1991
Bachelor’s Degree - Secondary Education, Spanish
University of Colorado