Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Robinson

Dover,DE

Summary

Resourceful and experienced worker offering expertise in customer service, logistics and entry-level business management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Support Team Associate

Amazon.Inc
10.2021 - Current
  • Selected and filled orders from stock to fulfill customer requirements.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.

Customer Service Representative

Sandusky City Schools
11.2020 - 08.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Business Office Associate

Goldey-Beacom College
10.2017 - 06.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
  • Developed knowledge of company products and services to make suggestions according to customer needs.

Education

Bachelor of Science - Business Management

Winston-Salem State University
Winston-salem, NC
05.2021

Associate of Science - Business Management

Goldey-Beacom College
Wilmington, DE
05.2018

High School Diploma -

Newark High School
Newark, DE
06.2016

Skills

  • Customer Satisfaction
  • Customer Support
  • Constructive Feedback
  • Team Support
  • Quality Assurance and Control
  • Shipping and Receiving
  • Order Picking and Processing
  • Critical Thinking

Timeline

Support Team Associate

Amazon.Inc
10.2021 - Current

Customer Service Representative

Sandusky City Schools
11.2020 - 08.2021

Business Office Associate

Goldey-Beacom College
10.2017 - 06.2018

Bachelor of Science - Business Management

Winston-Salem State University

Associate of Science - Business Management

Goldey-Beacom College

High School Diploma -

Newark High School

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Curtis Robinson