William Cali
Augusta,GA
Summary
I have received numerous cirftificates for job training courses completion. I also received a certificate of completion at Penn Foster for the courses required for locksmith. I held two personal trainer certificates while I was the owner of my business.
Overview
1
1
year of professional experience
Work History
Support Team Associate
Walmart
03.2024 - Current
- Enhanced customer satisfaction by resolving technical issues and providing timely solutions.
- Streamlined support processes for increased efficiency and faster response times.
- Trained new team members in company policies and support best practices for seamless onboarding.
- Identified trends in customer feedback to proactively address potential issues before they escalated.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
General -
Wagner High School
Staten Island, NY06.1973
Skills
Maintenance cleaning at Walmart for 15 years I Received verbal accolades for my job performance over this time period from store managers I'm a strong worker who strives for perfection in my job duties and I can work with little or no supervision The experience I had of being a supervisor and a business owner required these assets to perform at at a high level
Timeline
Support Team Associate
Walmart
03.2024 - Current
General -
Wagner High School
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