Curtis Tyson
Crestview
Summary
Exceptional leader, focused on successful team building, cost-cutting, and operational improvements. Reliable and flexible team player committed to building high-performing teams with excellent verbal and written communication skills.
Self-motivated leader successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx Ground
Crestview
03.2025 - Current
- Managed daily operations to ensure efficient package processing and delivery.
- Supervised staff to maintain high safety and performance standards.
- Coordinated workflow to optimize resource allocation and minimize delays.
Sort Manager
FedEx Ground
Kansas City
03.2024 - 03.2025
- Oversaw sorting operations to ensure timely processing of incoming shipments.
- Trained and mentored staff on best practices in sorting and handling materials.
- Implemented safety protocols to maintain a secure working environment for all employees.
- Monitored equipment functionality and arranged maintenance as needed for operational efficiency.
- Collaborated with management to develop strategies for improving sorting processes.
Area Manager
FedEx:Ground
Olathe
07.2023 - 03.2024
- Led 15 ops managers to achieve company goals and exceed targets consistently, fostering positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Provided ongoing support to team members during times of organizational change or restructuring efforts.
- Led 15 ops managers through my first peak as AOM without sort leadership
Operations Manager
FedEx Ground
05.2019 - 03.2023
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Led the district in safest dock in the district FY21
- Led and executed 0 late scans PEAK FY22
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving
- Monitored multiple PH's day-to-day activities and made plans to rectify issues
- Trained and guided team members to maintain high productivity and performance metrics
- Number 1 Preload Peak FY22
- Station of the Year FY22.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed daily operations to ensure efficient package processing and delivery.
Dock Manager
Southeastern Sash & Door
02.2017 - 04.2019
- Hired and trained 50 new personnel in safety practices, employer policies, performance requirements and job duties
- Coordinated dispatching of 9 drivers to accomplish daily delivery requirements
- Reduced worker accidents by implementing improved safety standards and monitoring procedures
- Reviewed team and team member performance on regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, and shipments received to ensure minimum costs, prevent operational delay and to forecast both short and long-term planning needs.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
Education
High School Diploma -
Leavenworth Sr High School - Leavenworth, KS
Leavenworth, KSSkills
Gaining Ground Development Meetings
Strategic Thinking
Motivating Peers
Risk management
Employee relations and conflict resolution
Integrity
Mentoring
Unsurpassed work ethic
Management information systems
Workflow planning
Timeline
Operations Manager
FedEx Ground
03.2025 - Current
Sort Manager
FedEx Ground
03.2024 - 03.2025
Area Manager
FedEx:Ground
07.2023 - 03.2024
Operations Manager
FedEx Ground
05.2019 - 03.2023
Dock Manager
Southeastern Sash & Door
02.2017 - 04.2019
High School Diploma -
Leavenworth Sr High School - Leavenworth, KS