Dynamic HVAC professional with extensive experience at North Cascades Heating and Air Conditioning. Proven track record in enhancing customer satisfaction through effective communication and quality control measures. Skilled in system inspections and preventive maintenance, consistently ensuring compliance with safety standards while training new installers to foster a collaborative team environment.
Experienced with various installation techniques and equipment. Utilizes problem-solving abilities to address challenges and ensure project success. Knowledge of industry standards and practices, ensuring high-quality and safe installations.
Overview
8
8
years of professional experience
Work History
Residential Sales and Installer
North Cascades Heating and Air Conditioning
02.2018 - 11.2025
Installed heating and cooling systems in residential and commercial properties.
Collaborated with team members to troubleshoot installation issues efficiently.
Conducted system inspections to ensure compliance with safety standards.
Trained new installers on best practices and company protocols.
Improved installation processes through feedback and innovative solutions.
Maintained inventory of tools and equipment for optimal job performance.
Communicated effectively with clients to address concerns during installations.
Executed quality control checks to ensure system functionality post-installation.
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Tested systems, noting issues and completing preventive maintenance.