Summary
Overview
Work History
Education
Skills
Timeline
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Curtis Wendling

Las Vegas

Summary

Dynamic professional with a proven track record at Amazon, enhancing efficiency in customer returns through meticulous record-keeping and exceptional problem-solving skills. Recognized for consistently exceeding targets and delivering outstanding customer service. Proficient in Microsoft Office, demonstrating reliability and attention to detail in fast-paced environments.

Professional with experience in chemical operations, prepared for roles involving hazardous material management and decontamination procedures. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in safety protocols, emergency response, and equipment maintenance. Reliable and results-driven, ensuring operational efficiency and compliance with regulations.

Professional with solid background in automotive repair and maintenance. Demonstrates strong problem-solving skills, technical expertise in diagnostics, and commitment to quality workmanship. Highly reliable team player, adaptable to changing needs, and focused on delivering results that exceed expectations. Skilled in engine repair, brake systems, and electrical troubleshooting. Recognized for effective collaboration and maintaining high standards in every task.

Overview

13
13
years of professional experience

Work History

Customer Returns Associate

Amazon
12.2024 - 03.2025
  • Streamlined the returns process for improved efficiency and reduced product handling time.
  • Determined return stock for account credit or non-credit.
  • Ensured accurate record-keeping by diligently updating the company''s database with return information.
  • Contributed to achieving departmental goals by consistently meeting or exceeding individual targets related to processing speed, accuracy, and customer satisfaction.
  • Inspected returned products for damages.

74D Chemical Operations Specialist

Army
01.2018 - 10.2024
  • Served as subject matter expert during joint military training sessions with foreign allies, sharing best practices and strengthening international cooperation.
  • Reduced response time for hazardous materials incidents by implementing improved communication protocols.
  • Collaborated with other military units to conduct joint CBRN response exercises for enhanced inter-agency coordination.
  • Conducted regular inspections of protective gear and equipment, maintaining a high level of mission readiness at all times.
  • Ensured safety of personnel during training exercises through thorough preparation and adherence to safety guidelines.
  • Created detailed after-action reports following each deployment or major exercise, highlighting key findings and areas for improvement in future missions or trainings.
  • Maintained operational readiness of CBRN equipment, ensuring prompt availability during emergencies.
  • Evaluated effectiveness of existing CBRN defense measures during training exercises, recommending improvements based on lessons learned from real-world incidents.
  • Established strong relationships with local first responders, fostering collaboration during CBRN incidents to protect civilian populations effectively.
  • Deployed with specialized teams to respond quickly to domestic or international incidents involving CBRN materials, mitigating risks to public safety and national security interests.
  • Provided one-on-one mentoring to struggling trainees, offering personalized guidance and support as needed.
  • Delivered clear and concise briefings on complex topics, enabling trainees to grasp essential information quickly and efficiently.

Mechanic

Planet Nissan
01.2012 - 12.2017
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Education

Electrician Program - Electrician

Advanced Training Institute, Inc
Las Vegas, NV

Skills

  • Microsoft office
  • Workplace safety
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Computer skills

Timeline

Customer Returns Associate

Amazon
12.2024 - 03.2025

74D Chemical Operations Specialist

Army
01.2018 - 10.2024

Mechanic

Planet Nissan
01.2012 - 12.2017

Electrician Program - Electrician

Advanced Training Institute, Inc

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