Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NAMRATA BHATNAGAR

Cary,NC

Summary

Detailed Data Entry specialist with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Returns Associate

Amazon
Durham, NC
05.2021 - Current
  • Ensured compliance with company return and exchange policies
  • Developed customer return and exchange procedures to improve efficiency
  • Processed returned merchandise in accordance with company procedures
  • Collaborated with other departments to ensure customer return and exchange requests were processed quickly and accurately
  • Responded to customer inquiries in a timely and professional manner
  • Processed customer refunds, credits, and exchanges
  • Maintained accurate and up-to-date records of customer returns and exchanges
  • Researched and resolved customer return and exchange issues
  • Provided excellent customer service to ensure customer satisfaction
  • Resolved customer complaints in a timely and satisfactory manner

Data Entry Associate

Fort Bend Tennis Services
Sugar Land, Texas
03.2020 - 04.2021
  • Monitored and maintained data integrity and accuracy in databases
  • Processed customer orders and invoices in a timely manner
  • Conducted data entry audits and implemented corrective actions
  • Audited and validated data entered into databases and systems
  • Developed and implemented data entry procedures and policies
  • Maintained confidentiality of sensitive information
  • Resolved data entry issues and discrepancies
  • Assisted in the development of data entry standards and procedures
  • Accurately and efficiently entered data into multiple databases and systems
  • Performed data entry functions in a fast-paced environment
  • Updated and maintained customer information in databases and files
  • Tracked, monitored, and reported on data entry progress
  • Ensured data accuracy and integrity by verifying accuracy of data entered
  • Followed established data entry procedures and standards
  • Developed and maintained spreadsheets for data entry and tracking

Data Entry Clerk

Premiere Response
Davis, CA
08.2018 - 02.2020
  • Converted paper records into digital records, maintaining paper and digital filing systems
  • Established effective record retention systems by creating a database for daily correspondence tracking
  • Maintained customer confidence and protected operations by adhering to confidentiality standards
  • Prepared weekly reports, correspondence, equipment orders, and other documentation, executing daily administrative duties including filing documents, answering phone calls, and organizing mail
  • Maintained operations by following policies and procedures, reporting needed changes
  • Assisted with creating and maintaining data entry protocols
  • Assisted in record management duties including filing and logging
  • Checked original documents and prepared them for data entry purposes

Data Entry Representative

Clear vision Optical
Davis, CA
04.2018 - 07.2018
  • Operated data entry equipment with speed and accuracy
  • Created and maintained databases and spreadsheets to store and analyze data
  • Identified and corrected data entry errors in a timely manner
  • Entered data from paper documents into computer databases and software programs
  • Monitored data entry system performance and provided feedback
  • Developed and implemented new data entry procedures to maximize efficiency
  • Developed and maintained accurate records of data entry activities

Education

Bachelor of Science - Accounting And Finance

Sambalpur University

Information And Systems Management - C, C++ & Unix/Java Programming and E Commerce/Computer and Information Sciences and Support Services

CMC Limited

Salesforce Administrator CRM Training Program -

Data Science For All By Correlation One

Skills

  • Customer Service
  • Quick Learning Ability
  • Conflict resolution
  • Training & Development
  • Compliance Management
  • Collecting information
  • Compiling Data
  • Microsoft Office
  • Report drafting
  • Error Detection
  • Data input
  • Word Processing
  • Data reporting
  • Database Maintenance
  • Data auditing
  • Data Processing
  • Microsoft Office proficiency

Certification

Certified Salesforce Associate, Correlation One, 11/01/23

Timeline

Customer Returns Associate

Amazon
05.2021 - Current

Data Entry Associate

Fort Bend Tennis Services
03.2020 - 04.2021

Data Entry Clerk

Premiere Response
08.2018 - 02.2020

Data Entry Representative

Clear vision Optical
04.2018 - 07.2018

Bachelor of Science - Accounting And Finance

Sambalpur University

Information And Systems Management - C, C++ & Unix/Java Programming and E Commerce/Computer and Information Sciences and Support Services

CMC Limited

Salesforce Administrator CRM Training Program -

Data Science For All By Correlation One

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