Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Keasha Lebron

Keasha Lebron

Las Vegas,NV

Summary

Driven by a results-focused approach, I excelled at Amazon LAS1 by leveraging teamwork and advanced robotic technologies to enhance product quality and customer satisfaction. My expertise in problem-solving and organizational skills contributed to streamlining operations and achieving departmental targets, showcasing my ability to exceed in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Returns Associate

Fanatics
07.2024 - Current
  • Contributed to achieving departmental goals by consistently meeting or exceeding individual targets related to processing speed, accuracy, and customer satisfaction.
  • Streamlined the returns process for improved efficiency and reduced product handling time.
  • Determined return stock for account credit or non-credit.
  • Enhanced customer satisfaction by promptly processing and resolving return requests.

Robotic Operator

Amazon LAS1
Henderson, NV
07.2021 - Current
  • Collaborated with cross-functional teams to develop customized solutions using robotic technologies for various applications.
  • Coordinated closely with quality control personnel to address any discrepancies found during inspections promptly ensuring conformity with established standards.
  • Increased product quality by calibrating robots to ensure precise results in manufacturing processes.
  • Publicized company''s commitment to advanced manufacturing techniques by participating in industry events showcasing robot-operated machinery use cases.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Ambassador Trainer

Amazon LAS1
07.2023 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Warehouse Associate

Amazon LAS2
Las Vegas, NV
04.2019 - 07.2021
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Order Filler

OceanSpray
Henderson, NV
03.2020 - 06.2022

Education

High School Diploma -

Crenshaw High School , Los Angeles, CA
06.1984

Skills

  • Organization
  • Microsoft Office
  • Documentation
  • Complaint Handling
  • Salesmanship
  • Workplace Safety
  • Shipping and receiving
  • Warehouse Operations
  • Product Inspection
  • Teamwork and Collaboration
  • Customer Service
  • Customer RMA management
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Calm and Professional Under Pressure
  • Reliability
  • Excellent Communication
  • Understanding Customer Needs
  • Computer Skills
  • Customer service excellence
  • Active Listening
  • Calm Under Pressure
  • Team Collaboration
  • Organizational Skills
  • Effective Communication
  • Decision-Making
  • Relationship Building
  • Customer Relations
  • Problem Resolution
  • Team building
  • Self Motivation
  • Product Knowledge
  • Professionalism
  • Goal Setting
  • Product and service knowledge

Accomplishments

Learning New skills in becoming a leader in outbound Dock and arranging new assignments for new employees with different types of training to learn different things including in manual palletize and learning robotic skills & staying positive and safe as our #1 priority.

Certification

Robotic Operator/Ambassador trainer/Forklift operator/EPJ (Electric Pallet Jack) Sit-down Forklift & Clamp Forklift operator

Languages

English
Professional Working

Timeline

Customer Returns Associate - Fanatics
07.2024 - Current
Ambassador Trainer - Amazon LAS1
07.2023 - Current
Robotic Operator - Amazon LAS1
07.2021 - Current
Order Filler - OceanSpray
03.2020 - 06.2022
Warehouse Associate - Amazon LAS2
04.2019 - 07.2021
Crenshaw High School - High School Diploma ,
Keasha Lebron