Customer Returns Associate
- Worked closely with shipping department to facilitate prompt product exchanges for customers.
- Performed detailed assessments of returned items to verify refund eligibility.
- Played a critical role in meeting departmental objectives by excelling in processing speed, accuracy, and ensuring high levels of customer satisfaction.
- Enhanced customer satisfaction by promptly processing and resolving return requests.
- Supported productivity by maintaining an orderly workspace.
- Conducted assessments of returned goods for possible defects.