Curtis Williams
Ashland,WI
Summary
Detail-oriented professional with expertise in cash handling and transaction processing. Achieved high customer satisfaction through effective issue resolution and support. Maintained accuracy and efficiency in financial transactions, contributing to overall operational success. . Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Head Cashier
Bad River Casino
Odanah, WI
06.2026 - Current
- Processed transactions using point-of-sale systems, maintaining accuracy and efficiency during peak hours.
- Resolved payment issues and assisted customers with transactions, ensuring timely service and customer satisfaction.
- Monitored cash flow consistently to prevent discrepancies during shifts.
- Collaborated with team members to address customer needs, leading to improved satisfaction levels.
Guest Service Worker
Kwik Trip
Ashland, Wisconsin
09.2017 - 06.2026
- Guided customers in product selection and addressed inquiries to facilitate informed purchases.
- Worked with team members to improve customer experiences through effective communication and support.
- Ensured cleanliness and organization of store and service areas to create welcoming environment.
Office Assistant
Marthaler Toyota of Ashland
Ashland, Wisconsin
02.2020 - 10.2020
- Coordinated scheduling for service appointments and vehicle maintenance requests.
- Executed accurate data entry across various computer systems, supporting efficient record management.
- Maintained accurate filing systems for customer records and service documents.
- Managed incoming calls professionally, connecting callers with the right personnel to address their needs.
- Guided customers to appropriate departments, ensuring prompt resolution of inquiries.
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06-1993
Skills
- Cash handling and point-of-sale operation
- Transaction processing
- Customer issue resolution
- Cash flow management
- Relationship management
- Team collaboration
- Service appointment coordination
- Effective communication
- Positive attitude and reliability
Timeline
Head Cashier
Bad River Casino
06.2026 - Current
Office Assistant
Marthaler Toyota of Ashland
02.2020 - 10.2020
Guest Service Worker
Kwik Trip
09.2017 - 06.2026
High School Diploma -
James Hillhouse High School