CYDNEY CHARF
Omaha,NE
Summary
Experienced customer service professional with 6+ years serving, bartending, and managing back-end operation. Familiarity administering on-boarding, recruiting, and training strategies. Highly motivated to find innovative ways to serve customers and improve their experiences. Eager to join a company and help them sustain long-term client relationships and grow into the future.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Bonefish Grill
Omaha, NE
03.2024 - Current
- Crafted signature cocktails and curated drink selections to enhance guest experiences.
- Maintained knowledge of wine pairings and menu offerings to provide personalized recommendations.
- Operated POS system for accurate order processing and payment handling.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards.
Lead Recruiter and Administrator
The Elysian Group Inc.
12.2023 - 03.2024
- Called and booked possible candidate matches.
- Developed filing and organizational procedures.
- Operated recruiting and payroll software.
- Maintained compliance protocols with large sales team(s).
Server & Bartender
Ancho and Agave
06.2023 - 12.2023
- Created limited addition menu’s to improve sales.
- Managed teams of up to 7 servers at once.
- Trained 20+ servers on compliance and protocol.
- Completed inventory and restocking for all liquor.
Server & Bartender
Stokes Bar & Grill
01.2022 - 05.2023
- Finalized all shift reporting prior to closing.
- Assisted diners to create positive restaurant experiences.
- Executed all front-end tasks (serving, hosting, managing).
- Pioneered new cleaning strategies to improve cleanliness.
Education
H.S. Diploma - General Studies
Millard North High School
01.2016
Skills
- Emotional Intelligence
- Planning & Preparation
- Time Management
- Self-Management
- Adaptability
- Troubleshooting
Timeline
Bartender/Server
Bonefish Grill
03.2024 - Current
Lead Recruiter and Administrator
The Elysian Group Inc.
12.2023 - 03.2024
Server & Bartender
Ancho and Agave
06.2023 - 12.2023
Server & Bartender
Stokes Bar & Grill
01.2022 - 05.2023
H.S. Diploma - General Studies
Millard North High School