Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cydney Couch

Hohenwald,TN

Summary

Personable and dedicated Customer Service Representative with extensive experience in the agriculture industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Dog Groomer

Always and Forever Grooming
Hohenwald, TN
11.2023 - Current
  • Maintained cleanliness and order of the grooming facility.
  • Walked and exercised dogs during owner absences.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Ensured proper care for all animals in the salon.
  • Maintained clean and orderly play yards, kennels and cages.
  • Assessed animals for injury and illness.
  • Scheduled grooming and veterinary appointments for animals.
  • Followed company policies related to safety and animal care standards at all times.

Horse Riding Instructor

Rockin' C Ranch
Hohenwald , TN
04.2023 - 10.2023
  • Inspected horses before use to ensure they are fit for purpose and safe to ride.
  • Provided guidance on selecting an appropriate horse based on size, temperament and skill level required by the rider.
  • Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
  • Promoted the business through community outreach initiatives such as attending local fairs or charity events.
  • Performed basic maintenance tasks around the stables such as mucking out stalls, filling hay nets and cleaning tack.
  • Established and communicated clear objectives for lessons and projects.
  • Developed lesson plans tailored to meet the needs of each rider according to their level of experience.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.

Horse Trainer

Hankins Ridge Farm and Stables
Hohenwald, TN
03.2023 - 05.2023
  • Placed tack or harnesses on horses to accustom horses to feel of equipment.
  • Worked closely with veterinarians to develop treatment plans for injured or ill animals.
  • Developed individualized training plans for each horse based on experience level and needs.
  • Prepared horses for travel.
  • Advised animal owners regarding purchase of specific animals.
  • Performed minor medical procedures such as wound treatment or administering medications.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Assisted in transporting horses to shows or other locations as needed.
  • Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.

Barn Manager

State Senator Dr. Hensley
Hohenwald, TN
01.2019 - 03.2023
  • Instructed staff on methods of cleaning stalls efficiently while maintaining animal welfare standards.
  • Assisted students with preparing horses for lessons.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Ordered feed, bedding and farm supplies and tracked inventory.
  • Proposed or approved modifications to project plans.
  • Maintained records of horse health, feed, equipment, medications, and supplies.
  • Responded quickly to emergency situations involving horses such as colic or injury.
  • Blanketed horses to maintain warmth during inclement weather.
  • Inspected stalls regularly to ensure cleanliness and appropriate bedding material was provided for each horse.

Education

High School Diploma -

Lewis County High School
Hohenwald

Skills

  • Animal Restraint
  • Animal Handling
  • Appointment Scheduling
  • Basic Accounting
  • Progress Documentation
  • Customer Service
  • Critical Thinking
  • Housekeeping Duties
  • Honest and Dependable
  • Customer Communication
  • Problem-Solving
  • Equipment Disinfection
  • Information Collection and Recording
  • Supply Maintenance

Accomplishments

  • 2022-23 NLBRA Breakaway Roping Top 3 in Nation
  • FFA Chapter Officer
  • FFA Greenhand Degree
  • FFA Chapter Degree

Certification

  • OSHA 10 Certification
  • NCCER Certification

Timeline

Assistant Dog Groomer

Always and Forever Grooming
11.2023 - Current

Horse Riding Instructor

Rockin' C Ranch
04.2023 - 10.2023

Horse Trainer

Hankins Ridge Farm and Stables
03.2023 - 05.2023

Barn Manager

State Senator Dr. Hensley
01.2019 - 03.2023

High School Diploma -

Lewis County High School

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Cydney Couch