Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cydney Garcia

New Braunfels

Summary

Proactive and adaptive, I excelled at Starbucks by enhancing customer satisfaction through exceptional service and meticulous attention to detail. A team player with a knack for managing high-volume periods, I leveraged my time management skills and friendly demeanor to foster loyalty and streamline operations, significantly contributing to a positive and efficient work environment.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
01.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Server

McAdoo's Seafood Company
09.2018 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Education

Associate of Arts - Psychology

Northeast Lakeview College
Universal City, TX
08-2019

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Adaptive and creative

Interests

  • Avid Reader
  • Roller Derby skater for Texas Roller Derby
  • Drawing and Painting
  • Passionate about balancing physical health with mental and emotional wellness
  • Graphic Design and Marketing for Texas Roller Derby

Timeline

Barista

Starbucks
01.2022 - Current

Server

McAdoo's Seafood Company
09.2018 - 11.2021

Associate of Arts - Psychology

Northeast Lakeview College

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Cydney Garcia