Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cydney Helton

Fairborn,OH

Summary

Energetic professional with many years of healthcare experience. Recruits and hires clinic staff to support exceptional patient care standards. Maintains strong rapport with healthcare providers, staff, and patients. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Overview

9
9
years of professional experience

Work History

Clinic Manager / PTA

PTLink Physical Therapy
Fairborn, Ohio
10.2021 - Current
  • Monitored clinic activities, such as billing, coding, and medical records maintenance.
  • Managed daily operations of the clinic, including scheduling appointments and assigning staff.
  • Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
  • Provided oversight of financial management of the clinic, including budgeting and forecasting.
  • Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
  • Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.

Director of Rehabilitation/ PTA

Greenfield Skilled Nursing and Rehab
Greenfield, Ohio
01.2020 - 10.2021
  • Maintained compliance with state and federal regulations regarding patient care and safety standards.
  • Organized and coordinated the daily operations of the Rehabilitation department.
  • Developed, implemented, and monitored overall Rehabilitation program goals and objectives.
  • Provided leadership to clinical staff in order to ensure quality patient care.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
  • Reviewed medical records, evaluated patient progress, and modified treatment plans as needed.
  • Served as a resource for other healthcare professionals in providing rehabilitative services to patients.

Internet Service/Sales Manager

Svg Motors
Beavercreek, Ohio
10.2015 - 01.2020
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Education

High School Diploma -

Fairborn High School
Fairbor
05-2012

Associates of Science

Clark State Community College
Springfield, OH
05-2017

Physical Therapy

Clark State Community College
Springfield, OH
05-2019

Skills

  • Revenue management
  • Back office
  • Scheduling
  • Goal attainment
  • Professionalism
  • Treatment plan implementation
  • Patient treatment
  • Communication

Timeline

Clinic Manager / PTA

PTLink Physical Therapy
10.2021 - Current

Director of Rehabilitation/ PTA

Greenfield Skilled Nursing and Rehab
01.2020 - 10.2021

Internet Service/Sales Manager

Svg Motors
10.2015 - 01.2020

High School Diploma -

Fairborn High School

Associates of Science

Clark State Community College

Physical Therapy

Clark State Community College

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Cydney Helton