Energetic professional with many years of healthcare experience. Recruits and hires clinic staff to support exceptional patient care standards. Maintains strong rapport with healthcare providers, staff, and patients. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Hi, I’m
Cydney Helton
Licensed Physical Therapy Assistant
Fairborn,OH
Summary
Overview
5
Physical Therapy Assistant
Work History
PTLink Physical TherapyFairborn, Ohio
Clinic Manager / PTA
10.2021 - Current
Job overview
- Monitored clinic activities, such as billing, coding, and medical records maintenance.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Provided oversight of financial management of the clinic, including budgeting and forecasting.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
Greenfield Skilled Nursing and RehabGreenfield, Ohio
Director of Rehabilitation/ PTA
01.2020 - 10.2021
Job overview
- Maintained compliance with state and federal regulations regarding patient care and safety standards.
- Organized and coordinated the daily operations of the Rehabilitation department.
- Developed, implemented, and monitored overall Rehabilitation program goals and objectives.
- Provided leadership to clinical staff in order to ensure quality patient care.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
- Reviewed medical records, evaluated patient progress, and modified treatment plans as needed.
- Served as a resource for other healthcare professionals in providing rehabilitative services to patients.
Svg MotorsBeavercreek, Ohio
Internet Service/Sales Manager
10.2015 - 01.2020
Job overview
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Education
Fairborn High School
High School Diploma
05-2012
University Overview
Clark State Community College
from Associates of Science
05-2017
University Overview
Clark State Community College
from Physical Therapy
05-2019
University Overview
Skills
- Revenue management
- Back office
- Scheduling
- Goal attainment
- Professionalism
- Treatment plan implementation
- Patient treatment
- Communication
Clinical staff management
Patient education
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits401k matchPaid sick leavePaid time offTimeline
Clinic Manager / PTA
PTLink Physical Therapy
10.2021 - Current
Director of Rehabilitation/ PTA
Greenfield Skilled Nursing and Rehab
01.2020 - 10.2021
Internet Service/Sales Manager
Svg Motors
10.2015 - 01.2020
Fairborn High School
High School Diploma
Clark State Community College
from Associates of Science
Clark State Community College
from Physical Therapy
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