Cydney Legall
Queens
Summary
Dedicated to contributing as a valuable member of a dynamic team in the Social Service field. Passionate about making a positive impact and improving the lives of individuals in need. Demonstrating a strong understanding of social issues and a genuine desire to advocate for marginalized populations. Committed to utilizing empathetic nature, excellent communication skills, and problem-solving abilities to effectively address diverse client needs.
Overview
12
12
years of professional experience
Work History
Community Coordinator
NYC Dept. Of Social Services-Office Of Constituent Services
08.2024 - Current
- Liaises between shelters and constituent to ensure homelessness issues are addressed
- Facilitated access to local resources for constituents.
- Conducted presentations at DHS shelters on Ombudsman office functions for residents and staff.
- Attended meetings and conferences with constituents, shelters, and keyholders.
Supervisor
NYC Human Resource Administration-Fair Fares NYC/ FIA
02.2020 - 08.2024
- Supervised Community Associates ensuring compliance with agency policies.
- Processed applications for public assistance programs accurately and efficiently.
- Processed cases, rejected cases, issue benefits to eligible families
- Successfully handled initial assessment of past disapproved cases.
- Evaluated and authorized employee attendance and time-off requests.
Targeted Case Manager
Services for The Underserved, Certified Community Behavioral Health Clinic
06.2019 - 02.2020
- Created and evaluated personalized service plans.
- Organized and facilitated weekly discussions on substance abuse.
- Facilitated completion of 2010E applications for supportive housing.
Case Manager
Help USA Help1 Shelter
02.2019 - 06.2019
- Partner with interdisciplinary teams to create service plans for housing.
- Facilitated communication among clients and multiple support service sectors including education, health care, and employment training.
- Consistently ensured up-to-date independent living plans for clients every week and biweekly.
Family Support Worker Case management
Healthy Families Successful Start
08.2013 - 02.2019
- Carried out consistent home visitations, ensuring each family was seen on a weekly or monthly schedule.
- Supplied resources for health education and prenatal care with a focus on breastfeeding training.
- Conducted assessments of household lead hazards and advised on safe home practices.
- Efficiently guided families through the process of completing required forms including IFSP, ASQ, PHQ-9 and PSI.
Education
Masters - Social Work
Adelphi University
New York CitySkills
- Resource allocation
- Crisis intervention
- Public speaking
- Community outreach
Timeline
Community Coordinator
NYC Dept. Of Social Services-Office Of Constituent Services
08.2024 - Current
Supervisor
NYC Human Resource Administration-Fair Fares NYC/ FIA
02.2020 - 08.2024
Targeted Case Manager
Services for The Underserved, Certified Community Behavioral Health Clinic
06.2019 - 02.2020
Case Manager
Help USA Help1 Shelter
02.2019 - 06.2019
Family Support Worker Case management
Healthy Families Successful Start
08.2013 - 02.2019
Masters - Social Work
Adelphi University
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