Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cydney Sutton

North Bend

Summary

Hi, I'm Cydney! I am a reliable barista with experience at several different coffee companies, where I did my best to excel in customer service, drink customization, and maintaining a clean and cohesive workspace. I have the ability to make sales by applying upselling techniques and assisting with promotional displays or events. I would consider myself a strong multitasker and problem solver, capable of managing inventory and training new staff. I am committed to delivering good customer experiences and doing whatever it takes to do my best in any scenario I am faced with. Some strengths I consider myself to have are a knack for organization, and I find myself always searching for ways to improve or streamline storage, organization, and improving processes.

Overview

7
7
years of professional experience

Work History

Private Nanny

Erica Gibbs
Fort Riley
03.2024 - 04.2025

Erica Gibbs: 254-226-1813

  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Developed an understanding of each child's individual strengths and weaknesses.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.

Barista

Starbucks/Fred Meyer
Bellingham
10.2022 - 02.2023

Store Number: 360-788-2900

  • Operating cash registers.
  • taking orders for coffee, food items, and other beverages.
  • Created displays for advertising special events or promotions at the cafe.
  • Monitored inventory levels of supplies and restocking.
  • Organized workstations efficiently so tasks could be completed quickly during peak hours.
  • Memorized recipes and seasonal offerings.

Barista

Mercurys Coffee
Fall City
10.2021 - 07.2022

Hope Harkness 740-403-4971

Emmeline Neu

  • Cash handling including counting till and doing money drop
  • Welcoming customers and taking orders for coffee, and food.
  • Stocking shelves.
  • Monitored levels of supplies and restocked when necessary.
  • Trained new baristas.
  • Maintained calm during high-volume periods and special events.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.

Barista

Starbucks/Qfc
North Bend
05.2018 - 10.2021
  • worked at starbucks for about a year in between positions within the Kroger company.
  • I started as a bagger, went to Starbucks, moved to ClickList, and went on to be promoted and moved stores.

Department Lead, Clicklist

Kroger
North Bend
05.2018 - 10.2021

DeeDee Wright: 253-223-8999

Karl Wright: 253-332-0750

Pandora Jones: 425-468-6193

  • Prepared reports summarizing department accomplishments, challenges faced, and upcoming projects.
  • Collaborated with management on business objectives.
  • Provided training to new hires on policies and procedures.
  • Resolved customer complaints on a weekly basis and put processes in place to reduce complaints.
  • Performed administrative duties.
  • Monitored my peoples performances and provided feedback.
  • Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
  • Put together special displays and coached employees on latest promotions.

Education

Mount Si High School
Snoqualmie, WA
06-2019

Skills

  • Cash register operation
  • Customer service
  • Drink customization
  • Inventory management
  • Promotional displays
  • Time management
  • Multitasking and organization
  • Espresso machine operation
  • Solid problem solver
  • Opening and closing coordination

Timeline

Private Nanny

Erica Gibbs
03.2024 - 04.2025

Barista

Starbucks/Fred Meyer
10.2022 - 02.2023

Barista

Mercurys Coffee
10.2021 - 07.2022

Barista

Starbucks/Qfc
05.2018 - 10.2021

Department Lead, Clicklist

Kroger
05.2018 - 10.2021

Mount Si High School