Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cydney L. Berndt

Vancouver,WA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with opportunity for growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Volunteer

Salvation Army Food Bank
09.2023 - Current

Duties performed and are not limited to:

  • Provide assistance to clients during food bank operating hours.
  • Helping clients select food items, restocking and loading groceries into carts.
  • Assist in sorting and stocking food donations
  • Aid in clean up and organizing food bank inventory as needed.

PAS Resource Specialist

OHSU Knight Cancer Institute
05.2021 - 02.2023

Duties were performed and not limited to:

  • Engaged in complex medical scheduling of patinet's for several providers.
  • Verified medical coverage, determined individual financial obligations, and verified prior authorizations for treatment.
  • Explained detailed and complicated procedures and answered any patient questions within scope.
  • Appointment coordination between clinics.
  • Answered incoming patient calls to clinic, to schedule, transfer, and triage to proper medical personnel.
  • Managed appointment waitlists, rescheduled requests, and documented PHI accurately into electronic medical record when necessary.

Customer Service Associate-Scheduler

KinderCare Learning Centers
01.2020 - 06.2020

Duties performed and were not limited to:

  • High volume call center scheduling
  • Coordinated cancellations, rescheduling, and same daycare.
  • Coordinated registration, check-in, and payment verification.
  • Routed urgent requests and escalations to supervisor.

Technical Support Representative

Aerotek – Bowflex
01.2021 - 04.2021

Duties performed and not limited to:

  • Processing returns and customer feedback
  • Customer Service w/ Tech dept
  • Online replacement part shipping Duties performed and not limited to:
  • Scheduling and coordinating replacement part shipments
  • Routing/Tracking shipments
  • Assisting customers with troubleshooting devise errors or malfunctions in a demanding and fast-paced environment
  • Processing returns and customer feedback

Tooling and Fixture Coordinator/ Scheduler & Asset Assistant

Tube Specialties Company (TSCO)
10.2017 - 01.2018

Duties performed and were not limited to:

  • Managed inventory and assets within three facilities and followed up with vendors on all orders and shipments.
  • Aided in developing and building process maps for product tracking processes
  • Coordinated and managed new tooling inventory and fixtures and delegated ownership to appropriate personnel
  • Assisted lead engineer with finding, reviewing, and organizing all company and customer owned assets.

Facility Manager/Production Supervisor

Prime Source PDX, LLC
01.2015 - 08.2017

Duties performed and were not limited to:

  • Effective and safe management of corporate manufacturing goals around labor, OTD and cost of poor quality
  • Practiced and enforced safe process improvements that streamline the manufacturing process for level loading and provide for effective planning
  • Managed the communication flow between employees and management reinforcing corporate culture
  • Ensured regulatory compliance; including but not limited to OSHA, EPA, ISO
  • Carried out supervisory responsibilities in accordance with the organization's policies and applicable law; responsibilities included but were not limited to Interviewing, hiring and training employees, addressing complaints and resolving problems
  • Safety Coordination; was responsible for developing and implementing health and safety plans, enforcing policies, and evaluating practices and facilities to ensure compliance with legal guidelines. Along with my team, I conducted training sessions, monitored compliance, investigated accidents, and provided recommendations for improvement.
  • Maintained inventory and ordered supplies to keep facility resources readily available
  • Oversaw department finances and made recommendations to reach or exceed budget in unforeseen circumstances.

Education

Associate of Science - AAS Transfer Degree

Clark College
Vancouver, WA
01.2025

No Degree - Medical Assisting

Concorde Career College
Portland, OR
04.2024

High School Diploma -

NW School of Success
Oregon City, OR
03.2008

Skills

  • Detail-oriented team player with strong organizational skills with ability to handle multiple projects simultaneously with high degree of accuracy in fast paced and demanding environments
  • Fluent with Epic, HIPPA policies, medical terminology, ICD 10-CM and CPT coding, complex appointment/treatment scheduling, charting & documentation, vital signs, Injections, ECG's, Sterile techniques, obtaining medical history and coordination of care
  • Active listener with great Interpersonal communication skills
  • Ability to articulate thoughts and express ideas effectively using oral, written and non-verbal communication skills

Certification

  • CPR and First Aid
  • HIPPA
  • HIV/AIDS Training
  • Bloodborne Pathogens

Timeline

Volunteer

Salvation Army Food Bank
09.2023 - Current

PAS Resource Specialist

OHSU Knight Cancer Institute
05.2021 - 02.2023

Technical Support Representative

Aerotek – Bowflex
01.2021 - 04.2021

Customer Service Associate-Scheduler

KinderCare Learning Centers
01.2020 - 06.2020

Tooling and Fixture Coordinator/ Scheduler & Asset Assistant

Tube Specialties Company (TSCO)
10.2017 - 01.2018

Facility Manager/Production Supervisor

Prime Source PDX, LLC
01.2015 - 08.2017

Associate of Science - AAS Transfer Degree

Clark College

No Degree - Medical Assisting

Concorde Career College

High School Diploma -

NW School of Success
  • CPR and First Aid
  • HIPPA
  • HIV/AIDS Training
  • Bloodborne Pathogens
Cydney L. Berndt