Summary
Work History
Education
Skills
Timeline
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CYELER FILMAR

Brooklyn,NY

Summary

I currently possess five Certificates of Fitness: F-01, F-60, G-60, A-35, and S-95. These certifications showcase my expertise and dedication to ensuring a safe and efficient work environment. I am enthusiastic about tackling new challenges and eager to contribute my skills and knowledge to a dynamic team.

Work History

SECURITY OFFICER

Harvard Protection Services
Manhattan, NY
  • Patrolled Exterior Premises
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
  • Greeted staff, guests, vendors, contractors upon arrival at the facility entrance
  • Maintained accurate logs of all security related activities
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Guarded restricted areas to prevent unauthorized entry
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises
  • Verified photo IDs and tickets to allow guests passage
  • Addressed problems quickly and reported clear information while working under minimal supervision
  • Confirmed visitor identification prior to granting entry into the building.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Manager

Rite Aid
Brooklyn, NY
  • Managed daily cash intake by counting out registers and tabulating profits
  • Helped employees accomplish tasks during peak periods
  • Inspected work areas regularly for cleanliness and organization standards
  • Developed and maintained positive working relationships with staff, customers, and vendors
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines
  • Coached employees on interactions with customers to drive exceptional service
  • Monitored store operations to ensure compliance with company policies and procedures
  • Communicated with other shift managers to facilitate continuum of customer service
  • Provided coaching and guidance to team members when necessary to improve performance
  • Enforced safety standards throughout the store including proper use of equipment
  • Responded quickly and effectively to emergency situations as they arose
  • Positioned skilled staff in key areas throughout shift to optimize department productivity
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed
  • Coordinated shift workers for inventory receiving, auditing and restocking
  • Reinforced rules to promote superior employee performance.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

BGHS Theatre Host

Theatre At BGHS
  • Monitored staff performance and addressed issues
  • Enforced customer service standards and resolved customer problems to uphold quality service
  • Coached, mentored and trained team members in order to improve their job performance
  • Provided leadership during times of organizational change or crisis situations.

Baby Sitter

Louis Household
Brooklyn, NY
  • Supervised one child under six years old
  • Plan, organize, and implement a variety of fun and educational activities, including art projects, athletic activities, and educational outings
  • Worked with kids at Asase Yaa Cultural Arts Foundation
  • Responsibly watched children while parents were out
  • Assisted with meals, snacks, and bedtime routines for the children
  • Maintained a positive attitude while being patient and understanding with the children
  • Cared for children of various ages and assisted with feeding, dressing, and daily activities.

Handyman Helper

Unlimited Plumbing LLC
Fort Lauderdale, Florida
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
  • Supported customer relations by providing clear communication regarding project updates and estimated completion times.
  • Upheld a professional demeanor when interacting with clients leading to strong rapport building.
  • Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
  • Maintained a well-stocked inventory of tools and supplies, preventing delays caused by missing materials or equipment.

Education

Boys and Girls High School

Criminal Justice

Kingsborough Community College of The City University
New York, NY

Skills

  • Creole Advanced
  • English Advanced
  • Strong typing skills
  • Reliable
  • Trustworthy
  • Self-motivated
  • CCTV
  • Security
  • Childcare
  • Front desk
  • Surveillance
  • Shift management
  • Babysitting
  • Host / hostess experience
  • Sales
  • Negotiation
  • Customer service
  • Leadership
  • Google Docs
  • Cash handling
  • Continuous improvement
  • Guest services
  • Typing
  • Windows
  • Driving
  • Document Management
  • Stationary Surveillance
  • Electronic Surveillance
  • CCTV Surveillance
  • Access Control
  • Staff Management
  • Security Guard License
  • Detail Oriented
  • Superior customer service
  • Emergency Response
  • Patrol operations
  • Household Repairs
  • Hand tools
  • Repair work
  • Painting
  • Power Tools
  • Plumbing
  • Plumbing Maintenance
  • Light fixture installation
  • Flooring Installation
  • Performing repairs
  • Hand-tool proficiency
  • Heavy Lifting

Timeline

SECURITY OFFICER

Harvard Protection Services

Manager

Rite Aid

BGHS Theatre Host

Theatre At BGHS

Baby Sitter

Louis Household

Handyman Helper

Unlimited Plumbing LLC

Boys and Girls High School

Criminal Justice

Kingsborough Community College of The City University

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CYELER FILMAR