Cylee Jarvis
Watauga,TX
Summary
Dynamic and results-driven professional with strong communication skills and a proven track record at Pudgy Penguin, where I enhanced daily sales through exceptional customer service and teamwork. Adept in organization and sanitation, I consistently delivered high-quality products while ensuring compliance with food safety standards.
Overview
4
4
years of professional experience
Work History
Snow Cone Maker
Pudgy Penguin
03.2025 - Current
- Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
- Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
- Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
- Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
Lifeguard
North Richland Hills Rec Centre - North Richland Hills
01.2025 - 04.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Camp Cook
Camp Akiva
05.2023 - 07.2023
- Maintained accurate records of all transactions, including food orders, supply purchases, and personnel hours worked.
- Coordinated daily tasks efficiently among kitchen team members using clear verbal instructions and written task lists.
- Developed strong relationships with local suppliers, ensuring access to fresh, high-quality ingredients at competitive prices.
- Demonstrated flexibility in adapting menus based on seasonal availability or last-minute changes in camper numbers or preferences.
Swim Instructor, Lifeguard
NRH Rec Centre Aquatics - North Richland Hills
11.2022 - 05.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Host
Texas Roadhouse
11.2021 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Game Seller
Six Flags Over Texas
03.2021 - 08.2021
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
Car Hopper
Sonic
12.2020 - 03.2021
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing over 10 lbs and delivered them to cars.
- Memorized orders and maintained 90% accuracy in high-traffic times.
- Ensured a positive dining experience for guests by maintaining a clean and organized outdoor area.
Education
Bachelor of Science - Business Administration
Lindenwood University
Saint Charles, MO05-2027
High School Diploma -
Richland Highschool
5201 Holiday Lane E North Richland HIlls,Tx 7618005-2023
Skills
- Strong communication skills
- Patience and empathy
- Organization and planning
- Sanitation and cleanliness
Timeline
Snow Cone Maker
Pudgy Penguin
03.2025 - Current
Lifeguard
North Richland Hills Rec Centre - North Richland Hills
01.2025 - 04.2025
Camp Cook
Camp Akiva
05.2023 - 07.2023
Swim Instructor, Lifeguard
NRH Rec Centre Aquatics - North Richland Hills
11.2022 - 05.2023
Host
Texas Roadhouse
11.2021 - 03.2022
Game Seller
Six Flags Over Texas
03.2021 - 08.2021
Car Hopper
Sonic
12.2020 - 03.2021
Bachelor of Science - Business Administration
Lindenwood University
High School Diploma -
Richland Highschool
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