Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
AWARDS
3480 Molino Dr, FL 32577
Timeline
Generic

Cyler Mann

Molino

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Representative

AT&T/ North Star Solutions
31095 Bergquist Dr, Pequot Lakes, MN 56472
09.2025 - 01.2026
  • Resolved customer inquiries through multiple communication channels, ensuring timely and accurate responses.
  • Trained and mentored new team members on service protocols and system navigation.
  • Collaborated with cross-functional teams to enhance customer support processes and workflows.
  • Analyzed customer feedback to identify trends, driving improvements in service delivery.

Assistant Store Manager in Training

Tom Thumb
7331 US-29, Molino, FL 32577
03.2024 - 10.2025
  • Assisted in daily store operations, ensuring compliance with company policies and procedures.
  • Trained new employees on customer service standards and operational best practices.
  • Supported inventory management by tracking stock levels and conducting regular audits.
  • Collaborated with management to implement promotional displays and merchandising strategies.

Special Projects Assistant

Circle K
700 Bayfront Pkwy, Pensacola FL
05.2023 - 05.2024
  • Facilitated cross-departmental initiatives to enhance project workflows and foster effective communication.
  • Developed and implemented process documentation for special projects to ensure consistency and compliance.
  • Assisted in managing project timelines, tracking progress, and reporting on deliverables.
  • Facilitated training sessions for team members on new systems and project management tools.

Team lead

Dollar General
4430 US-29, Molino, FL 32577
11.2022 - 04.2023
  • Supervised daily store operations to ensure compliance with company policies and procedures.
  • Trained and mentored team members to enhance performance and efficiency.
  • Implemented inventory management processes to optimize stock levels and reduce waste.

District Manager in Training

Daily's and Daily's Dash
13490 Atlantic Blvd, Jacksonville, FL 32225
06.2020 - 03.2022

Led training programs to enhance team performance and operational efficiency across multiple locations.

  • Implemented inventory management systems to streamline stock control and reduce discrepancies.
  • Developed regional sales strategies that increased market penetration and customer engagement.

Food prep

Chick-fil-A
5020 Bayou Blvd, Pensacola, FL 32503
12.2019 - 05.2020
  • Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
  • Improved kitchen efficiency by streamlining food prep processes and minimizing waste.
  • Maintained a clean and organized work environment for optimal food prep efficiency.

Heavy equipment

4Csonlandscape
03.2014 - 12.2019

Education

High School Diploma -

Hillcrest Academy Free School
Pensacola, FL
05-2020

Skills

  • Hard-working
  • Quick to learn
  • Customer service
  • Communication skill
  • Work well with others
  • Very punctual
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call management

Accomplishments

  • Customer Relations - Achieved the highest ratings for customer satisfaction across the entire company.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Certification

  • Sales Manager Certificate

LANGUAGES

English

AWARDS

Cadet Staff Sargent Civil air patrol

3480 Molino Dr, FL 32577

I love to build pc

I work on cosplay's

I work on 3D modeling for game's and videos

And sometimes play D&D with frends

Overall i am a nerd

Timeline

Customer Service Representative

AT&T/ North Star Solutions
09.2025 - 01.2026

Assistant Store Manager in Training

Tom Thumb
03.2024 - 10.2025

Special Projects Assistant

Circle K
05.2023 - 05.2024

Team lead

Dollar General
11.2022 - 04.2023

District Manager in Training

Daily's and Daily's Dash
06.2020 - 03.2022

Food prep

Chick-fil-A
12.2019 - 05.2020

Heavy equipment

4Csonlandscape
03.2014 - 12.2019

High School Diploma -

Hillcrest Academy Free School