Cyndi Guerra
San Antonio
Summary
Motivated Dasher with relevant experience in food delivery and customer service. Skills include effective problem-solving, time management, and maintaining high-quality standards under pressure. Known for enhancing customer satisfaction through prompt and courteous service. Previously, improved company reputation by ensuring reliable and timely deliveries.
Skilled in developing and implementing effective loss prevention strategies within retail environments. Possess comprehensive knowledge of surveillance techniques and security systems, coupled with strong analytical skills to identify vulnerabilities and reduce shrinkage. Have successfully led teams in conducting thorough investigations, ensuring compliance with policies, and significantly mitigating theft-related losses in previous roles. Demonstrated ability to work collaboratively with store management to create safer shopping experiences while maintaining operational efficiency.
Overview
6
6
years of professional experience
Work History
Dasher
DoorDash
San Antonio
11.2024 - Current
- Maintained vehicle according to company and state safety requirements.
- Navigated local streets and highways with ease using GPS system.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.
- Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
Cashier & Asset Protection
Walmart
San Antonio
01.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
- Inspected merchandise for damages or defects prior to stocking shelves.
- Conducted regular security checks throughout the store to identify any areas of concern.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Gas Station Clerk
Oxxo
Monterey
02.2019 - 02.2020
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Ensured that all safety regulations were followed while handling hazardous materials.
- Managed hazardous materials safely, including the disposal of oil and cleaning chemicals.
Education
Some College (No Degree) - Telecommunications
Universidad Habana
CubaSkills
- Order verification
- Transaction processing
- Security procedures
- Data analysis
- Problem solving
- Attention to detail
- Customer service
- Decision making
- Reliability and punctuality
- Patience and tolerance
- Efficient multitasking
References
References available upon request.
Timeline
Dasher
DoorDash
11.2024 - Current
Cashier & Asset Protection
Walmart
01.2023 - Current
Gas Station Clerk
Oxxo
02.2019 - 02.2020
Some College (No Degree) - Telecommunications
Universidad Habana