Cyndia Shorty
Sanders,AZ
Summary
Dynamic Beverage Server with a proven track record at We Ko Pa, known for exceptional customer service and upselling strategies. Excelled in creating loyal customer bases through efficient multitasking and a team player mentality. Skilled in cash handling and maintaining cleanliness, consistently enhancing guest experiences and safety.
Overview
13
13
years of professional experience
Work History
Beverage Server
We Ko Pa
01.2024 - 05.2024
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Served beverages promptly, enhancing overall guest experience.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Beverage Server
Twin Arrows Navajo Nation Casino
07.2011 - 07.2015
Serving casino guests
Education
Associate Of General Studies -
University of New Mexico
Gallup, NM02.2013
Skills
- Excellent customer service
- Efficient multitasking
- Team player mentality
- Reliability and punctuality
- Cleanliness and sanitation
- Cash handling expertise
- Memory retention
- Upselling strategies
Timeline
Beverage Server
We Ko Pa
01.2024 - 05.2024
Beverage Server
Twin Arrows Navajo Nation Casino
07.2011 - 07.2015
Associate Of General Studies -
University of New Mexico
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