CYNIA DAVIS
Charlotte,NC
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Five Below
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Customer Service
Food Lion
05.2021 - Current
- Provides a positive customer experience with fair, friendly and courteous service
- Resolve customer issues and answer questions
- Process return transactions
- Assisted 50+ daily customers with checkout, answering outstanding questions
- Collaborated with other cashiers, offering assistance to other teammates during busy times
- Managed inventory and directed support staff to assist customers who asked for specific grocery items
Warehouse Associate
TJ Maxx Distribution Center
06.2022 - 08.2022
- Labeled products and organized stock in the storage room with the help of Excel, increasing warehouse efficiency by 18%
- Facilitated warehouse operation processes by receiving and stocking goods, reducing downtime by 9%
- Helped reduce unloading time by 22%, lifting and storing crates and packages weighing 100+ pounds
- Organized shipping orders, bills of lading, and route materials
- Helped prevent 82% of shipment and distribution delays by organizing the inventory record system
Education
Bachelor of Arts - Social Work
North Carolina Central University
Durham, NC12-2027
Diploma - undefined
North Mecklenburg High School
Huntersville, NC01.2021
Skills
- Adaptable
- Detail-oriented
- Problem-solving
- Empathetic
- Interpersonal Skills
- Customer Service
- Critical Thinking
Timeline
Cashier
Five Below
11.2024 - Current
Warehouse Associate
TJ Maxx Distribution Center
06.2022 - 08.2022
Cashier Customer Service
Food Lion
05.2021 - Current
Diploma - undefined
North Mecklenburg High School
Bachelor of Arts - Social Work
North Carolina Central University
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