Cyniah Williams
Clayton,NC
Summary
Dynamic and dedicated with experience at East Triangle YMCA, excelling in child supervision and activity planning. Known for a positive and nurturing environment, enhancing children's development, and ensuring safety compliance. I am a strong communicator and team player, committed to delivering exceptional customer service and creating engaging experiences for families. CPR certified and reliable.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kid Zone Attendant
East Triangle YMCA
120 Flowers Pkwy, Clayton,NC 27527
09.2024 - Current
- Managed check-in/check-out procedures, ensuring accurate record-keeping and smooth transitions for families.
- Assisted children with homework assignments, providing guidance and support as needed.
- Provided support to fellow Kid Zone Attendants through effective communication and teamwork.
- Assisted in the planning and execution of special events, providing a fun and engaging environment for kids.
- Updated parents on daily activities through written reports or face-to-face interactions at pick-up time.
- Improved safety standards and ensured compliance with company policies through regular monitoring of play areas.
- Developed creative arts and crafts projects to foster creativity and self-expression in children.
- Provided one-on-one attention when necessary to address individual needs or challenges faced by specific children within the group setting.
- Established positive relationships with parents, addressing concerns and providing updates on their child''s progress.
- Enhanced children''s learning experiences by incorporating age-appropriate games and activities.
- Communicated regularly with supervisors about any incidents or issues involving the children in our care.
- Provided a nurturing environment that allowed children to develop their independence and self-help skills throughout each visit.
- Supported children''s social-emotional development by modeling appropriate behaviors and teaching conflict resolution skills.
- Maintained cleanliness and organization of Kid Zone areas, ensuring a safe and inviting space for children.
- Built and established positive relationships with patrons, team members and supervisors.
Floor Staff Member
Regal Cinemas
501 Caitboo Ave, Cary,NC 27518
09.2023 - 01.2024
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable experience for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Facilitated customer experience by locating items and offering suggestions.
Education
Corinth Holders High-school
Wendell, NC06.2024
Skills
- Child supervision
- Patience and empathy
- Safety awareness
- CPR certified
- Activity planning
- Child development
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Safety procedures
- Food service
- Goal setting
- Inventory management
- Decision-making
- Flexibility
- Reliability
- Customer assistance
Certification
Certification of completion in nail training.
Timeline
Kid Zone Attendant
East Triangle YMCA
09.2024 - Current
Floor Staff Member
Regal Cinemas
09.2023 - 01.2024
Corinth Holders High-school